Ratings based on 506 Verified Reviews

3.7 out of 5
67% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2024 on Hotels
1 out of 5
by A verified traveler

No regresaría

Posted 7 Jun 2024 on Hotels
No dormí nada, había contrición dentro del edificio a las 3 am. No volvería a quedarme ahí.
1 out of 5
by A verified traveler

No me quedará ahí de nuevo.

Posted 2 Jun 2024 on Hotels
Había construcion a las 3am como si estuvieran derribando algún muro y no pudimos dormir nada. Es céntrico pero el espacio de los cuartos es pequeño.
5 out of 5
by A verified traveler

Posted 27 May 2024
Clean , excellent staff , close to 59 th street and close to the malecon .
3 out of 5
by A verified traveler

Posted 13 Apr 2024
Bathroom was not cleaned prior to arrival. Water was never cold. Besides these things, the hotel was fine.
4 out of 5
by A verified traveler

Call before you stay

Posted 11 Mar 2024 on Hotels
Booked the room at this location as a romantic retreat for my wife and I. Paid for a nice big room with a romantic view of the historical area, only to arrive and find out that the window is covered with paint and cenment for construction on the building and the buildings around it. Didnt get a discount or another room to make up for it. Service could be better.
Comment from Hotel Management
19 Mar 2024 by Joe Dzib, Hotel Management
Dear Mr. JohnWe appreciate your comments.we will be working on your comment in order to improve the gust service attention.Regards
5 out of 5
by A verified traveler

Posted 7 Mar 2024
Very nice staff and so convenient.
Comment from Hotel Management
19 Mar 2024 by Joe Dzib, Hotel Management
Dear GerardWe appreciate so much your comments.Regards
4 out of 5
by A verified traveler

Posted 15 Feb 2024
The staff was very friendly but the room was not in the best condition and The parking lot was two blocks from the hotel
Comment from Hotel Management
19 Mar 2024 by Joe Dzib, Hotel Management
Dear MirzhaWe appreciate your comments. we will be working on the issues you comment in order to improve the guest stays. sincerely
5 out of 5
by A verified traveler

Posted 4 Jan 2024 on Orbitz
Check in was painful, otherwise was clean, pleasant and charming, but the third floor was challenging with not Potter service
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
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