Ratings based on 460 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2024
Vanessa, the receptionist is always smiling and willing to help. On the other hand, Omar, is also attentive and speak English. He sells his jewelries and definitely help him purchase something.
by A verified traveler
Posted 22 Jun 2024
Perfecto
by A verified traveler
Posted 1 Jun 2024
Very nice and helpful staff, hotel is clean and close to everything
by A verified traveler from Calgary
Posted 31 May 2024
Loved it
by A verified traveler from Calgary
Posted 31 May 2024
Location was sooo perfect. Loved everything about this place.
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler from North las vegas
Posted 15 Apr 2024
to noisy in the morning from the staff since 6:00 am
by A verified traveler
Posted 1 Feb 2024
Loved the old colonial atmosphere of the property, how clean it was and how attentive staff were to requests. Plus you get the benefit of 2 restaurants- 1 for breakfast and lunch and a modern sports bar. It was beautiful and convenient. The only downside was that it can get warm in the room on hot days.
by A verified traveler
Good
Posted 5 Jan 2024 on HotelsNice people, average stay … echo noise any time
by A verified traveler
Amazing Hotel in San Cristobal
Posted 1 Jan 2024 on HotelsHotel Diego de Mazariegos was amazing! The staff were so friendly and welcoming and the hotel was super clean and comfortable. It’s within walking distance everywhere in the center of San Cristobal de las Casas! Highly recommend it!