Ratings based on 61 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Five star guest service, beautiful property and great breakfast included!
Comment from Hotel Management
26 Sep 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment Ms. Natalie. When you like to return you are more than welcome.Greetings from Hotel Concepcion.Gerardo OlveraReservations
by A verified traveler
Posted 9 Sep 2024
Just a great choice in the midst of San Miguel.
Comment from Hotel Management
10 Sep 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment Mr Mitchell. When you like to return you are more than welcome.Greetings from Hotel Concepcion.Gerardo OlveraReservations
by A verified traveler
Posted 13 Aug 2024
My wife found Concepcion Hotel in a recent article in Travel & Leisure. After much thought and research we decided to give the hotel a try. This was our second trip to San Miguel in less than a year. The hotel is very conveniently located about a block and a half from the center of town. This is a small boutique hotel that opened about two years ago with approximately 15 rooms. The hotel architecture is beautifully designed with a traditional San Miguel, Mexican style and feel. The hotel has two open atriums, lots of seating areas throughout, with gorgeous landscaping, a beautiful heated pool and spa and roof top area with beautiful views of the surrounding churches and city. Our room was spacious, well appointed, comfortable king size bed, nice bedding, L'Occitane products, we had a split A/C unit, a small well stocked refrigerator and safe inside the closet. Our stay included a daily breakfast that is served in the small dining/bar area next to the pool. Most notably we enjoyed the entire staff who did everything they could from the moment we walked into the hotel until we left to make our stay memorable. Gerardo, who from our perspective acted as the manager, concierge, reservationist who is a one stop point of contact. Gerardo not only interacted with us prior to our arrival and helped coordinate restaurant reservations, tastings at wineries and car service but checked in on us each day throughout our stay to ensure we were comfortable and in want of nothing. Like many, w
Comment from Hotel Management
13 Aug 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comments Mr. Malcom. When you like to return you are more than welcome.Greetings from Hotel Concepción.
by A verified traveler
Lovey place
Posted 19 Jun 2024 on HotelsGreat people and comfortable room.
They could improve service by adding a bar to the outdoor area.
Comment from Hotel Management
21 Jun 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment Mr. James. When you like to return you are more than welcome.Greetings from Hotel Concepción.
by A verified traveler from Fernandina Beach
Posted 25 May 2024 on Orbitz
Beautiful hotel located near the center of SMA. The hotel grounds were artistic and colorful and maintained in immaculate condition. Our room was large and well appointed, and housekeeping let everything clean and well stocked. The pool provided a wonderful break after a day of site seeing. Staff were friendly and helpful and the breakfast was excellent. Fresh fruit and made to order eggs and veggies. A little expensive, but well worth it.
Comment from Hotel Management
25 May 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment Mr. David. When you like to return you are more than welcome.Greetings from hotel Concepción.
by A verified traveler
Posted 19 May 2024
The staff was incredible and really went out of their way to tend to our needs. They were very helpful in helping with dining options, tours (especially with Jesus) and arranging transportation for us. The morning breakfast was always incredible. We would definitely stay there again and I would certainly recommend them to my friends.
Comment from Hotel Management
25 May 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment Ms. Michelle. When you like to return you are more than welcome.Greetings from hotel Concepción.
by A verified traveler
Posted 4 May 2024
Excellent service, everyone was very attentive professional.
Beautiful hotel. Will highly recommend it.
Thank you for making our stay memorable.
Comment from Hotel Management
5 May 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment Mr. Quiroz. When you like to return you are more than welcome.Greetings from hotel Concepción.
by A verified traveler
Posted 28 Apr 2024
Good location in the middle of the city and nearby attractions. Breakfast was quite limited. There is no iron or ironing board, you’ll need to ask for one and they provide a steam iron. Some staff seemed a bit condescending upon arrival. Bellboy provided EXCELLENT service. Room does not have AC unit and air is provided exclusively by a floor ventilator which is quite inefficient in filling up the room. Can’t imagine how hot the room gets in the summertime
Comment from Hotel Management
3 May 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your opinion, it helps us improve our service.We hope you are back soon and can try a different room.Greetings from hotel concepcion
by A verified traveler
Posted 28 Apr 2024
Excellent experience
Comment from Hotel Management
3 May 2024 by Concepción Hotel Boutique, Hotel Management
Thank you very much for your comment.When you like to return you are more than welcome.Greetings from hotel Concepción.
by A verified traveler
Posted 22 Apr 2024
Amazing property in a great location. The staff is excellent. Highly recommended.
Comment from Hotel Management
27 Apr 2024 by Concepción Hotel Boutique, Hotel Management
Thank you so much for your comments Mr. Luis, we are glad that you enjoyed your stay, we hope to see you back. Greetings from Hotel Concepcion team.Best regards,Gerardo Olvera
