Ratings based on 180 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta
Posted 25 Nov 2024
The property is beautiful and the staff were all friendly and helpful. We really appreciated the offer of tequila upon check-in. The only downside at check-in was that our room was on the fourth floor with no elevator, and lugging our luggage up the stairs after a long day of travel was not fun. The woman who showed us to our room offered to help, but I wasn't going to ask HER to lug my luggage...
We also wished we could have had a place to enjoy a drink while we awaited our car service, but we were told the restaurant was undergoing a shift change (at 1:00 p.m. on a Sunday afternoon, right during the lunch hour...) and that would be impossible.
Otherwise we recommend this hotel!
by A verified traveler
Posted 29 Oct 2024
Property was lovely. Room was spacious, clean, and beautiful. The staff were helpful, professional, and fantastic. The restaurant was top notch, the food was incredible, presentation beautiful, wait-staff were the best of the best - so kind, helpful, patient, and just the very best!
by A verified traveler
Posted 1 Oct 2024
perfect
by A verified traveler
Posted 9 Aug 2024
I loved it was close to shops and restaurants
by A verified traveler
Posted 14 Jul 2024
Hermoso hotel, muy limpio y buen servicio, el desayuno muy rico.
Volveria sin dudar.
by A verified traveler
Posted 17 Jun 2024
No elevator!
by A verified traveler
Posted 1 Apr 2024
by A verified traveler from topanga
Posted 10 Feb 2024
Was very noisy. Not the weekend only Thursday night, but there was club music with a deep face in the middle of the night even 2-3am! Couldn’t sleep
by A verified traveler from San Jose
Posted 24 Oct 2023
Friendly staff
Comment from Hotel Management
3 Dec 2023 by ., Hotel Management
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by A verified traveler
Posted 19 Apr 2023
Wonderful hotel. The staff is very helpful.
