Ratings based on 142 Verified Reviews

4.7 out of 5
67% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from HOUSTON

Posted 13 Jun 2024
When my husband arrived to the hotel they told him there was no availability. We are very frustated with Expedia, and the hotel because there was no way to communicate and ask for help, or even inform Expedia that the hotel did not fullfill its commitment.
5 out of 5
by A verified traveler from Plano

This traveler left a rating score only Posted 11 Jun 2024
5 out of 5
by A verified traveler

Posted 17 May 2024 on Hotels
Excellent place very close to all the center of town and close to the tourism area
5 out of 5
by A verified traveler

Posted 7 Mar 2024
The hotel is an old 19th Century, if not earlier, residence in the heart of the Spanish colonial city with only ten rooms, and a short walk from the malecon. It had charming courtyards and was absolutely magical. Room, staff, breakfast, room all up to first class international standards. A real treat in a really lovely Mexican city.
5 out of 5
by A verified traveler

Posted 15 Jan 2024
Wonderful property. Excellent staff. We will be back
5 out of 5
by A verified traveler from Montreal

Posted 24 Oct 2023
AMAZING Boutique hotel in the hearth of old down town Campeche. Incredible service, place, rooms and food. Is like living a dream. I absolutely recommend this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Outstanding. I travel a lot and strongly prefer local hotels with character. Don Gustavo has it all. Wonderful welcoming staff. Large immaculate room. The breakfast is as good as you’ll find anywhere. I would definitely stay here again.
5 out of 5
by A verified traveler

Posted 7 Aug 2023
Excellent staff! Warm, friendly, helpful, and professional. Accommodations exceeded our expectations.
5 out of 5
by A verified traveler

Posted 26 Dec 2022
Very good service. Nice property with lots of lounge areas. Good restaurants and coffee nearby.
Comment from Hotel Management
7 Feb 2023 by Hotel Casa Don Gustavo, Hotel Management
Dear Rob, thanks for your comments, we waiting for you in a future