Ratings based on 634 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Very well kept property and nice staff. Rooms are very comfortable although my air conditioning was out…
by A verified traveler from los angeles
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear JacobWe appreciate your visit and preference. We hope your stay at the hotel met your expectations and that you enjoyed our services. We look forward to welcoming you back to provide another exceptional experience.
by A verified traveler
Posted 30 Dec 2024
Convenient hotel for a comfortable stay in a safe and walkable part of Guatemala City. The area lacks the charm and interest of the historic centre but nearby museums such as Popol Voh are a short taxi away.
Comment from Hotel Management
30 Dec 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear ScottThank you for sharing your feedback. We’re glad to hear that you found our hotel comfortable and enjoyed the safety and walkability of our location. While our area offers modern conveniences, we appreciate your note about the charm of the historic center. We're happy to provide recommendations for exploring nearby cultural attractions like the Popol Vuh Museum.We hope to welcome you back soon and make your next stay even more memorable!
by A verified traveler
Posted 23 Dec 2024
Everything was perfect. Thank you
Comment from Hotel Management
24 Dec 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear RicardoThank you for your wonderful feedback, We’re thrilled to hear everything was perfect during your stay.We hope to welcome you back soon
by A verified traveler
Posted 8 Dec 2024
;)
Comment from Hotel Management
12 Dec 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear Fredy We appreciate your response and rating, we hope you were able to enjoy your stay
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear RoyceWe appreciate your response and rating, we hope you were able to enjoy your stay
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear Pamela Thank you for your visit and your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear Youn JooWe appreciate your rating, we hope to see you soon
by A verified traveler
Posted 20 Nov 2024
I don’t recommend this hotel
Comment from Hotel Management
21 Nov 2024 by Fernando Ximenez-Cruz GM, Hotel Management
Dear Maide Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We would love to learn more about how we can improve and provide a better experience. Please feel free to reach out if you’d like to share more details.
