Ratings based on 254 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Thaufeeq, Hotel Management
Dear Guest,Thank you for your wonderful 5-star review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations.We hope to welcome you back to Summer Island for another unforgettable stay!Best regards,Team Summer
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Thaufeeq, Hotel Management
"Thank you so much, Katy, for your 5 out of 5 rating! We're thrilled that you had such a great experience. Your kind words mean the world to us, and we hope to welcome you back again soon!"
by A verified traveler from Southgate
Posted 30 Oct 2024
Comment from Hotel Management
18 Nov 2024 by Thaufeeq, Hotel Management
"Thank you so much, Katy, for your 5 out of 5 rating! We're thrilled that you had such a great experience. Your kind words mean the world to us, and we hope to welcome you back again soon!"
by A verified traveler
Posted 21 Oct 2024
Very quiet and clean just wish it had more to do at night and there was no room service which was very upset for late night eaters
Comment from Hotel Management
27 Oct 2024 by Thaufeeq, Hotel Management
Thank you for your valuable feedback. We’re so glad you enjoyed the peaceful and clean environment. We understand the desire for more evening activities and late-night dining options. Your comments help us improve, and we’ll certainly consider these suggestions for the future. We hope to welcome you back for an even better experience next time!Warm regards,Team Summer
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Thaufeeq, Hotel Management
We're delighted to hear you had such an exceptional stay and enjoyed every moment. It was our pleasure to have you, and we look forward to welcoming you back for another unforgettable experience!Warm regards,Team Summer
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Thaufeeq, Hotel Management
Thank you for the 5-star review! We're delighted to hear you had such an exceptional stay and enjoyed every moment. It was our pleasure to have you, and we look forward to welcoming you back for another unforgettable experience!Warm regards,Team Summer
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Thaufeeq, Hotel Management
Thank you for the 5-star review! We're delighted to hear you had such an exceptional stay and enjoyed every moment. It was our pleasure to have you, and we look forward to welcoming you back for another unforgettable experience!Warm regards,Team Summer
by A verified traveler
Posted 4 Sep 2024
The staff are amazing. They were very accommodating without us having to ask they gave us a late checkout. They also did a happy honeymoon setup for us free of charge as well as a happy birthday setup a few days later without me asking which was a lovely gesture.
Comment from Hotel Management
27 Oct 2024 by Thaufeeq, Hotel Management
Thank you so much for your lovely feedback! We’re thrilled to know that our team made your honeymoon and birthday celebrations extra special with those thoughtful touches. It’s always our pleasure to go the extra mile for our guests, and we're delighted that these surprises added joy to your stay.We look forward to welcoming you back for more wonderful memories in the future!Warm regards,Team Summer
by A verified traveler
Posted 2 Sep 2024
Everything about our stay here was just wonderful from beginning to end - if I could give the resort 10 stars I would.
The staff all were absolutely amazing - so friendly, always smiling, and nothing was too much trouble.
Go - just go!
Comment from Hotel Management
27 Oct 2024 by Thaufeeq, Hotel Management
Dear Julie,Thank you so much for your glowing review! We’re thrilled to hear that your experience with us was wonderful from start to finish and that our team made your stay truly memorable. Your kind words about our staff’s friendliness and dedication mean the world to us—they’ll be delighted to know they made such a positive impact.We can’t wait to welcome you back to paradise whenever you’re ready for another unforgettable getaway. Warm regards,Team Summer
by A verified traveler
Posted 12 Jul 2024
It was wonderful
Comment from Hotel Management
24 Jul 2024 by Thaufeeq, Hotel Management
Thank you for your brief but glowing feedback! We're so glad to hear that you had a wonderful time. If there's anything specific that made your stay special or if you have any suggestions, we'd love to hear more. We look forward to welcoming you back in the future!Best regards,Team Summer