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"Customer service was excellent. Butlers we’re very attentive as were the rest of the staff."

"Great beach view and friendly staff. Just wish the concierge staff was not so pushy with other hotel presentations to the point that they make you uncomfortable to walk by them. The rooms are in need of an upgrade. The appliances in the room were old and out of order. The fridge smelled really bad. "

"The property was beautiful and the view from my bldg 1 penthouse was outstanding. The staff was kind and very attentive. The one draw back was the food was just average. Drinks by the pool were great however. "

"My stay here was great. The room was clean, staff was friendly and helpful. Only complaint is that the water in shower was cold. The water in faucets was hot but not the shower."

"We had a wonderful trip to the One and Only Palmilla. This was our fourth time there, and it is our favorite place in Cabo. It is the staff that make this place so special. Everyone says hello and look genuinely happy to be there! They make you feel so welcome. Ramiro, Fabiola, and Solomon in the Aqua restaurant took great care of us, and Cesar and Guillermo were great hosts! We loved the fabulous breakfasts, Aqua, the fitness center, juice bar, and spa. We will for sure be back to visit!...

"Food is outstanding. Staff were excellent. Facilities were clean."

"Whether was amazing! The service was fantastic and super friendly. The beds were a little uncomfortable though "

"So many of the waiters were very nice! Shout out for Manuel at the bar by the pizza stand, Nataly at the front desk was so friendly and helpful. Watch out for uneven surfaces and steep inclines/declines - harder for people with mobility issues."