Ratings based on 804 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 2 Nov 2024
The hotel was beautiful, however , 2 plugs didn’t work in our room. Had basic cable with only a couple of Chanel’s and no movie options. Not a lot to do in this town and we wanted to relax. Really need smart TVs so that customers could log into their own accounts. Overall, we left a night early and chose a hotel further in to the city so that we could lay in bed and watch movies. Personal preferences yes, but we would have liked to stay. Price was right for what was offered.
by A verified traveler
Posted 2 Nov 2024
Hidden Gem
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Nice place to stay front desk don’t matter who’s there was very helpful
by A verified traveler
Posted 28 Oct 2024
Check- in and check-out was very easy. The staff at front desk and house keeping were very polite and friendly. The hotel was very cleand and amenities were satisfactory. Only saw little trash outside hotel on the way to banquet parking. Our 5 day stay was a very pleasant one.
Comment from Hotel Management
28 Oct 2024 by Nadia Rodriguez, Hotel Management
Flor,Thank you for the great feedback. It was a pleasure having you here and we hope to see you again very soon. All the best,Nadia Rodriguez
by A verified traveler
Posted 26 Oct 2024
Nice!
Comment from Hotel Management
28 Oct 2024 by Nadia Rodriguez , Hotel Management
Mark,Thank you for the nice commentary about our hotel. We look forward to accommodating any of your future visits.All the best,Nadia Rodriguez
by A verified traveler from Winthrop Harbor
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Nadia Rodriguez , Hotel Management
David,Thank you for the 5 out of 5! It is always great know our guests enjoyed their time with us. We hope to see you again!Sincerely,Nadia Rodriguez
by A verified traveler
Posted 25 Oct 2024
Friendly front desk young woman. Clean room. Nicely decorated lobby and hallways.
Comment from Hotel Management
28 Oct 2024 by Nadia Rodriguez, Hotel Management
Lisa,Thanks for this detailed and great feedback. Our team wilk be thrilled to know about this. We hope to see you again soon!Sincerely,Nadia Rodriguez