Ratings based on 130 Verified Reviews

4.4 out of 5
75% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Nov 2024
Nice hotel. Went to have breakfast, no cook. Walked 15 minutes to find a place. When checking out, no offer to help carry suitcases, no elevator, lots of stairs!!
5 out of 5
by A verified traveler

Posted 8 May 2024
Súper increíble lugar muy bonito sin duda volveria
Comment from Hotel Management
10 May 2024 by Miguel, Hotel Management
Muchas gracias por sus amables comentarios, los esperamos con los brazos abiertos, redoblamos esfuerzos para mejorar nuestros servicios. Saludos
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Nice Hotel with view of the Bay.
Comment from Hotel Management
10 May 2024 by Miguel, Hotel Management
We deeply appreciate your kind comments, we hope you return soon. greetings
5 out of 5
by A verified traveler

Posted 5 Apr 2024
The restaurant food was delicious. Staff was friendly. The view over the bay is amazing ,in the morning the sunrise shines in and the shade in the afternoon is great. We really enjoyed it.
Comment from Hotel Management
10 May 2024 by Miguel , Hotel Management
We deeply appreciate your kind comments, we hope you return soon. greetings
3 out of 5
by A verified traveler

Quaint but exhausting

Posted 22 Mar 2024 on Hotels
No elevators. Stairs are steep. We were there early March 2024. Pool was not heated. Very noisy because of the surrounding restaurants and the town. Nice views and staff was pleasant.
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Property was very close to town and the staff was super nice , Older but really good shape . Not much hot water but otherwise it was great , Will definitely be back
Comment from Hotel Management
10 May 2024 by Miguel, Hotel Management
We deeply appreciate your kind comments, we hope you return soon. greetings
5 out of 5
by A verified traveler

Posted 25 Feb 2024 on Hotels
Absolutely spotless. Daily service amazing. No matter what I requested it was provided with a smile. The pools and restaurant were wonderful. When I come back to zihua this where I will stay. Not a single whiff of a bug which is usually a problem in smaller Mexican venues
4 out of 5
by A verified traveler

Lots to Love Here

Posted 22 Feb 2024 on Hotels
Lots about this hotel that we really liked. It was friendly, clean, quaint and comfortable. Food and service were really good. The view of the bay was amazing! The down side was the reception area needs a little work and more welcoming in looks. There were lots of stairs from street to our 4th floor room. The hotel is a bit off the beaten path. Not close to Calle Adelita or La Ropa areas. Not too bad of a walk into town though. Great place if you are looking for a quiet stay and don’t mind stairs.
5 out of 5
by A verified traveler

Posted 13 Feb 2024
Great location and view. Friendly staff , clean property. We look forward to our next stay.
5 out of 5
by A verified traveler

Great location

Posted 5 Feb 2024 on Hotels
Overall, great stay. The place was probably a luxury hotel in the day, but today it has passed its prime. Nonetheless , the service is super, staff extremely attentive and the location spectacular.