10/10 Excellent
Emily Ross
Mar 16, 2024
Liked: Property conditions & facilities
Emily Ross
Stayed 7 nights in Mar 2024
Pacífica Grand Zihuatanejo
3.0 star property
Beachfront hotel with calming spa services
Choose dates to view prices
Photo gallery for Pacífica Grand Zihuatanejo
Reviews
7.07.0 out of 10
Good
Popular amenities
1010 out of 10
Guests loved the amenities.
- Bar
- Pool
- Spa
- Breakfast included
- Parking included
- Kitchen
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Room options
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Showing 2 of 2 rooms
View all photos for Grand Suite, Sea View
Grand Suite, Sea View
Highlights
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
- Sea view
- Sleeps 8
- 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds
View all photos for Senior Suite, 1 Bedroom, Sea View
Senior Suite, 1 Bedroom, Sea View
Highlights
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
- 121.7 sq m
- Sea view
- Sleeps 6
- 1 King Bed and 2 Queen Sofa Beds
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About the neighborhood
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895
What's nearby
- Zihuatanejo Bay - 1 min walk
- Las Gatas Beach - 14 min walk
- La Ropa Beach - 20 min walk
- Fisherman's Walk - 7 min drive
- La Madera Beach - 15 min drive
Getting around
- Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 35 min drive
Restaurants
- Hao - 4 min drive
- La Gaviota - 20 min walk
- LOOT Surf & Lifestyle - 3 min drive
- Patys Marimar - 4 min drive
- Bistro del Mar - 5 min drive
About this property
Pacífica Grand Zihuatanejo
Hotel located in Playa Las Gatas
Close to Las Gatas Beach and La Ropa Beach, Pacífica Grand Zihuatanejo provides a free breakfast buffet, a grocery/convenience store, and a terrace. Treat yourself to spa services, such as a deep-tissue massage, a body wrap, or a detox wrap. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and an outdoor entertainment area.
Other perks include:
- 2 outdoor pools with sun loungers and pool umbrellas
- Free self parking
- Outdoor furniture, coffee/tea in the lobby, and smoke-free premises
- Luggage storage, charcoal grills, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as private pools and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate dining areas.
Extra conveniences in all rooms include:
- 2 bathrooms with heated floors and hair dryers
- 42-inch Smart TVs with Netflix, streaming services, and cable channels
- Wardrobes/closets, separate dining areas, and kitchens
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Free buffet breakfast available daily 8:00 AM to noon
- 3 bars/lounges
- 3 restaurants
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- Bambú
- El Suspiro
- La Vista
Things to do
- 2 outdoor pools
Family friendly
- 2 outdoor pools
- Grocery/convenience store
- In-room babysitting (surcharge)
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- Private pool
- Separate in-room dining area
- Snack bar/deli
Conveniences
- Grocery/convenience store
- Guidebooks
- Limited-hour front desk
- Luggage storage
- Shared microwave
Guest services
- Concierge services
- Housekeeping (daily)
Outdoors
- Barbecue grill
- Garden
- On the bay
- On the beach
- Outdoor entertainment area
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Terrace
Spa
- Body wraps
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Handrails in hallways (43 inches high)
- Lever door handles
- No elevator
- Tile flooring in room
- Visual doorbell notification
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible pool
- Wheelchair-accessible spa
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- 2 private bathrooms
- Hair dryer
- Heated bathroom floor
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 42-inch smart TV with cable channels
- CD player
- iPod dock
- MP3 dock
- Netflix
- Private pool
- Streaming services
Food and drink
- Blender
- Cookware, dishware, and utensils
- Free bottled water
- Freezer
- Full-sized refrigerator/freezer
- Griddle
- Kitchen
- Microwave
- Paper towels
- Separate dining area
- Stovetop
More
- Access via exterior corridors
- Air conditioning
- Ceiling fan
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 3000 per accommodation, per stay
- Administrative fee: MXN 95 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Pacifica Grand Zihuatanejo
Pacífica Grand Zihuatanejo Hotel
Pacífica Grand Zihuatanejo Zihuatanejo
Pacífica Grand Zihuatanejo Hotel Zihuatanejo
Frequently asked questions
Does Pacífica Grand Zihuatanejo have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.
Is Pacífica Grand Zihuatanejo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pacífica Grand Zihuatanejo?
Self parking is free at this property.
What time is check-in at Pacífica Grand Zihuatanejo?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Pacífica Grand Zihuatanejo?
Check-out is at 10:00 AM.
Where is Pacífica Grand Zihuatanejo located?
Nestled on the beach, this Playa Las Gatas hotel is within a 15-minute walk of Zihuatanejo Bay and Las Gatas Beach. La Ropa Beach and Virgin of the Tree are also within 1 mi (2 km).
Pacífica Grand Zihuatanejo Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Poor
Montserrat
Traveled with family and small children
Aug 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP.
EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO.
NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA.
NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR.
"LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Montserrat
Stayed 3 nights in Aug 2024