Ratings based on 202 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
Great time it was a good stay a good distance from everything
by A verified traveler
Posted 15 Feb 2024
Love the pool and garden area. Roof top view is beautiful
by A verified traveler
Posted 4 Feb 2024
Very close to the beach
by A verified traveler
Posted 28 Jan 2024
No service at all, no coffee, shower was cold and hard to use
by A verified traveler
Posted 21 Jan 2024
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
by A verified traveler
Posted 2 Jan 2024
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
by A verified traveler
Posted 30 Dec 2023
Sheets were dirty. Loud music from the restaurant.
by A verified traveler
Posted 28 Mar 2023 on Travelocity
I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly .
by A verified traveler from Sherwood Park
Posted 9 Mar 2023
The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua.
by A verified traveler from Port Moody
Posted 3 Mar 2023
