Ratings based on 76 Verified Reviews

3.6 out of 5
96% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2019 on Orbitz
4 out of 5
by A verified traveler from Hong Kong

Posted 15 Nov 2019
Convenient location. Helpful staff. Breakfast okay. A bit archaic though.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2019
3 out of 5
by A verified traveler

Posted 13 Jun 2019
The Chinese restaurant and breakfast buffet were good, with breakfast being a mix of western and Chinese food.The property was about 5 minutes walk to the water. Comfortable bed and spacious room. The staff were unhelpful and had no street maps or English tour brochures. The room had a slight musty spell on arrival on level 12 but with the air conditioning running 24 hours the smell disappeared.
3 out of 5
by A verified traveler

Posted 2 Jun 2019
The room was beautiful but the staff delayed us for check in bc they couldn't coordinate with Expedia to validate my booking. It should have been enough that I showed them confirmation but they still asked me to pay and pay a deposit. They only confirmed my booking days after I left. The worst part was that I had to call Expedia on international rates and then when Expedia called them, they would hear English and hang up and then pretend no sound was coming until I forced them to use speaker phone. I had to procure a translator and this delayed me from a 12am check in to 1am. I had to check out by 5 so I barely got sleep and they offered me breakfast but of course breakfast wasn't until 7, by which time I left. The room was amazing but honestly the check in was very frustrating and the man was very disrespectful to me simply because I was a foreigner and bc Expedia is slightly less common for him. I would recommend this room and the very soft bed but expect poor service from staff unless you are Chinese
3 out of 5
by A verified traveler

Very dated design and extremely small toilet.

Posted 21 Mar 2019 on Hotels
Very very small toilet. I’m 155cm 50kg and the toilet only fits 1 me. Imagine typical toilet size in Japan. Ridiculous.
3 out of 5
by A verified traveler

Posted 30 Nov 2018 on Hotels
Unexpected free Chinese buffet breakfast. Room spacious. Lights dull. Bedding a little moist bcos region humid. Located near a Chinese restaurant ranked 3rd in that area. Picked up cigarettes & sweat smell residues. Still good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to border and sea

Posted 28 Jun 2018
Overall it’s a nice place to stay. Easy access to Macau border and also at the central of the underground shopping mall. Travelling to these area is just 5 to 10 mins away. Awesome hotel. Good experience.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2018 on Hotels
4 out of 5
by A verified traveler

值得入住

Posted 25 Feb 2020 on Hotels
去珠海都會入住的酒店,地點價錢都好