Ratings based on 965 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
This property is located on several floors of a high rise building. The breakfast is good with a variety of food to satisfy your appetite. The upper floors are quiet, but the lower floors are more likely to be affected by the traffic outside. Great location and convenient to all manner of transportation..
by A verified traveler from Durham
Posted 14 Nov 2024
Good location. However, the hotel is kind of old. Third floor where I stayed, the carpet is in bad shape with wrinkles and water stains. Breakfast is not very good, lack of variations for me that stayed for two weeks. The dining room service is good though. Only 2 elevators that are not linked, so I have to press two buttons everytime.
Comment from Hotel Management
15 Nov 2024 by Front Desk, Hotel Management
Thank you for your comment
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Front Desk, Hotel Management
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by A verified traveler
Posted 4 Nov 2024
The washing machine is too less.
Comment from Hotel Management
13 Nov 2024 by Front Desk, Hotel Management
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by A verified traveler
Posted 31 Oct 2024
Great location on with many transportation options. Good value for money
Comment from Hotel Management
2 Nov 2024 by Front Desk, Hotel Management
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by A verified traveler
Posted 28 Oct 2024
Location is excellent but room with carpet is quite dirty and not well maintained, hair dryer is very old fashioned and need to press button in order to stay on, weak blowing make holding button a bit difficult.
Comment from Hotel Management
2 Nov 2024 by Front Desk, Hotel Management
Thank you for your commentWill try to improve
by A verified traveler
Posted 27 Oct 2024
Very good location and kind staffs
Comment from Hotel Management
2 Nov 2024 by Front Desk, Hotel Management
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by A verified traveler
Posted 25 Oct 2024
Staff during Check in is quite rude and impatient, keep emphasizing full house occupancy sound like try to adjust the reason for impatience, poor WiFi access all the time and also saying full house occupancy and said “Wi-Fi is free” meaning free Wi-Fi already so don’t complain, very bad attitude during phone conversation, won’t stay here in future visit.
Comment from Hotel Management
2 Nov 2024 by Front Desk, Hotel Management
Thank you for your commentWill try to improve
by A verified traveler
Posted 14 Oct 2024
convenient short walk to ximending but on the quiet side. plenty of dining options around
Comment from Hotel Management
18 Oct 2024 by Front Desk, Hotel Management
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by A verified traveler
Posted 11 Oct 2024
Very convenient to walk around with many shops and restaurants
Comment from Hotel Management
18 Oct 2024 by Front Desk, Hotel Management
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