Ratings based on 969 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from SEATTLE
Posted 18 Nov 2024
Location and facility are both great. Really enjoyed the spa/gym/pool.
Comment from Hotel Management
19 Nov 2024 by The Okura prestige Taipei, Hotel Management
Dear Mr. Suwandi,Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in the near future. The Okura prestige Taipei
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by The Okura prestige Taipei, Hotel Management
Dear Ms. Chung,Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in the near future. The Okura prestige Taipei
by A verified traveler
Posted 4 Nov 2024
Great job
Comment from Hotel Management
4 Nov 2024 by The Okura Prestige Taipei, Hotel Management
Dear Guest, Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback. We hope to be your home away from home again in the near future.
by A verified traveler
Posted 3 Nov 2024
Absolutely beautiful hotel, lovely room and facilities. Had a great stay, conveniently located and would highly recommend a visit.
Comment from Hotel Management
4 Nov 2024 by The Okura Prestige Taipei, Hotel Management
Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in you near future.
by A verified traveler
Posted 1 Nov 2024
Close to many shops and restaurants
Comment from Hotel Management
1 Nov 2024 by The Okura prestige Taipei, Hotel Management
Dear Mr. Fong,Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in you near future. The Okura prestige Taipei
by A verified traveler
Posted 31 Oct 2024
Very conveniently located near malls and restaurants well maintained property
Comment from Hotel Management
31 Oct 2024 by The Okura Prestige Taipei, Hotel Management
Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in you near future.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by オークラ プレステージ台北 ゲストリレーションズ, Hotel Management
Yasuyoshi様この度はオークラ プレステージ台北をご利用いただき、誠にありがとうございました。 機会がございましたら、是非またご利用下さいませ。 お待ちいたしております。
by A verified traveler
Posted 21 Oct 2024
Really nice upscale hotel within a few minutes walk from the MRT station. Lots of food and shopping choices around. The staffs provide outstanding service, there are always doorman and staffs greeting you when you come back and even open the elevator for you. Room is super clean and bed is extremely comfortable. I had the best sleep in the my whole trip. And their pineapple cake is delicious.
Comment from Hotel Management
21 Oct 2024 by The Okura Prestige Taipei., Hotel Management
Dear Mr. Chen,Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in you near future. The Okura prestige Taipei
by A verified traveler
Posted 20 Oct 2024
Every hotel I stayed in were 5 star properties and I stayed in this property numerous of times in the past. But It is the 1st 5 start hotel I found that it limits the coffee per each day. It is a 5 star hotel with almost perfect ratings. But the coffee limit to 4 each day I found it was not a 5 star service. How much a coffee worth and how many cups of coffee can be drunk each day. It’s minimum to a 5 star rating property and it definitely left a dent on a 5 star hotel image.
Comment from Hotel Management
20 Oct 2024 by The Okura Prestige Taipei., Hotel Management
Dear Mr. Koo,Thank you very much for choosing The Okura Prestige Taipei.I want to extend my sincerest apologies for the negative experience that you had with us.We take your comments seriously and we will continue to further enhance the education and training of our staff to ensure that all our guests are provided with comfortable and satisfactory service.I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We wish you have a safe journey to your next destination and we look forward to see you again! Sincerely yours,The Okura Prestige Taipei.
by A verified traveler
Posted 18 Oct 2024
It’s a very luxurious and comfortable hotel at a very good rate. Almost 2nd to none
Comment from Hotel Management
18 Oct 2024 by The Okura prestige Taipei, Hotel Management
Dear Guest, Thank you for choosing to stay at The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to see you again in you near future.
