Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
This is a first class hotel that is within easy walking distance of many of the tourist sites in Taipei. It is also close to a main metro station. We loved the attentive and friendly staff who always seemed pleased to see us. Highly recommended
Comment from Hotel Management
7 Nov 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for taking the time to share your valuable insights with us. We are delighted to have created a memorable experience for you during your journey. We have always treated each guest like family and strive to make you feel at home with us. It is heartwarming to know that we were able to meet and exceed your expectations. We truly appreciate your recommendation and are honored that you want to share our hotel with others. Your compliments will be shared to our team members which really encourage us a lot. We appreciate your feedback and look forward to welcoming you again in the near future.
by A verified traveler
Posted 27 Oct 2024
Good located hotel to nearby MTR Zhongshan. Nice hotel for a 4-5 star hotel but it is a bit outdated in the rooms. Facilities were okay, the breakfast could have been better but generally average. Liked that the room had a separate shower and deep soak bath though that was quite unique. All in all for the location and price it’s a good option to pick.
Comment from Hotel Management
1 Nov 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for your thoughtful review! We’re delighted to hear that you found our hotel well-located near the Zhongshan MTR station. It’s wonderful to know that our prime location contributed positively to your travel experience. We appreciate your feedback regarding the room decor. We recognize that some areas may feel a bit outdated, and we are currently exploring updates to ensure a more modern and comfortable environment for our guests. It’s great to hear that you enjoyed the unique features of your room, especially the separate shower and deep soak bath. We aim to provide amenities that enhance relaxation and comfort. Your comments about the facilities and breakfast are also noted. We are always looking for ways to improve our offerings and ensure our guests have a satisfying experience. Overall, we’re glad that you found our hotel to be a good option considering both location and price. We hope to welcome you back for an even better stay in the future!
by A verified traveler
Posted 26 Oct 2024
Close to MRT subway stations and bus stops. Like varieties for breakfast. Helpful and friendly staff.
Comment from Hotel Management
28 Oct 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you found our hotel conveniently located near MRT subway stations and bus stops. Locating in the downtown area in Taipei is a great advantage, as it allows easy access to various attractions, restaurant options, and shopping area. We're also delighted that you enjoyed the variety of options available at our breakfast buffet. We always try our best to provide various dishes including Chinese / Western / Japanese breakfast. It is our pleasure to start the day with delicious meals prepared for our guests with fresh ingredients and we are ecstatic about how impressed you were with our warm and welcoming hospitality. Most importantly, we are proud of our staff and their commitment to providing helpful and friendly service. Providing a high quality services and even more is our main goal, we glad that we’re hit it successfully in your case. Your kind words will be shared with the team, as it motivates them to continue delivering exceptional experiences. If you have any additional comments or suggestions, please feel free to reach out. We value your input and hope to see you again soon!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.
by A verified traveler from Port Monmouth
Posted 21 Oct 2024
Xxxxxx
Comment from Hotel Management
25 Oct 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.
by A verified traveler
Posted 16 Oct 2024
Everything is good, except the property is somewhat out of date.
Comment from Hotel Management
21 Oct 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for your feedback about our hotel! We’re glad to hear that your overall experience was positive. We understand your concern regarding the property feeling a bit outdated, and we appreciate you bringing this to our attention. While we currently don’t have immediate plans for updates, we take guest opinions seriously and regularly assess the condition of our facilities. Your suggestions are invaluable in helping us understand our guests’ needs better. If you have any additional thoughts or recommendations during your next visit, please don’t hesitate to share them with us. Thank you once again for choosing our hotel, and we look forward to welcoming you back soon! We hope your next stay will be even more enjoyable.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for staying with us at San Want Residences Taipei for your recent visit. We appreciate your time to share your upbeat voice with us. We look forward to welcoming you back when your travels bring you to Taipei.
by A verified traveler
Posted 18 Sep 2024
Overall good
Comment from Hotel Management
20 Sep 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for choosing San Want Residences. We sincerely appreciate your thoughtful feedback. We’re delighted to hear that you enjoyed your stay with us. We are thrilled to that you had a wonderful stay with us , and we will be sure to pass along your compliments. If this was your first visit to Taiwan, we feel privileged that you selected us as your accommodation. We look forward to the opportunity to welcome you back soon. Thank you once again for your stay. If you have any suggestions for how we can improve, please feel free to share. Your feedback is invaluable to us.
by A verified traveler
Posted 10 Aug 2024
Overall really pleasant experience! Staff was attentive and checkin was seamless. Rooms were clean and spacious and the area nearby had plenty of food options, it was also generally convenient to get around! Would highly recommend
Comment from Hotel Management
14 Aug 2024 by San Want Residences Taipei, Hotel Management
Dear Guest, Thank you for choosing San Want Residences. We are greatly appreciate hearing about your feedback at our hotel. We are delighted to hear that you have a wonderful stay with us. It’s our pleasure to learn that our staff to be helpful. It is crucial for us to provide an efficient and sincere service to all of our guests. Moreover, we are thrilled to hear that you enjoyed our room, providing comfortable accommodation and warming hospitality is our top priority, our bathroom facilities are also our stunning selling points especially the Japanese sunken bathtub and the TOTO washlet. Thank you once again for choosing to stay with us，we hope that you had a wonderful time in Taipei. If there is any specific or any suggestion for improvement, please don’t hesitate to tell us.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by 神旺商務酒店, Hotel Management
親愛的貴賓您好，感謝您入住神旺商務酒店，並且與我們分享您對飯店的評價，我們誠摯期待您下一次的光臨。謝謝您。
