Ratings based on 520 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The room are clean , but need to update the room, kind of outdated,
Comment from Hotel Management
2 Dec 2024 by Wendy, Hotel Management
Dear value guest, Thank you for staying with our hotel and giving us valuable comments. We are sorry that the hotel facilities quality did not meet your expectations and impacted your staying experience. We had taken immediate action to improve these issues, more trainings will be conducted to our staff and our managers will check breakfast quality on daily basis. Thank you again and we look forward to welcoming you back in soon future. Yours Sincerely, Hotel Management
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler
Posted 16 Nov 2024
Hotel room is getting aging. Hilton needs to provide upgrade.
Comment from Hotel Management
26 Nov 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler
Posted 5 Nov 2024
Convenient location but expensive breakfast
Comment from Hotel Management
7 Nov 2024 by wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are sorry to learn that the breakfast experience didn't meet your expectation. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler
Posted 26 Oct 2024
Its location is great, with shopping and dining within walking distance, but other than that, it's pretty average.
Comment from Hotel Management
28 Oct 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler from Caroline Springs
Posted 31 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Wendy, Hotel Management
尊敬的宾客：感谢您选择入住中山利和希尔顿酒店，并给予宝贵意见。酒店地理位置便利，毗邻利和广场，为您提供购物饮食住宿一条龙服务。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！——中山利和希尔顿酒店管理团队
by A verified traveler
Posted 9 May 2024 on Wotif
Nice, clean and convenient location for our needs.
Comment from Hotel Management
9 May 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
by A verified traveler
Posted 7 Apr 2024
Everything was perfect and the location was convenient when it came to shopping
Comment from Hotel Management
8 Apr 2024 by Wendy, Hotel Management
Dear guest, Thank you for having chosen our hotel for your recent stay in Zhongshan and we appreciate that you have taken the time to share with us your comments. We are glad to learn that you enjoyed your stay here . Please rest assured that we will continue to improve our services to exceed your expectations during future stays. It is our great pleasure to have you as our guest and I hope that we will have the opportunity to welcome you back next time you visit Zhongshan. Best Regards！ Hotel Management
