Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Location was decent. The bed is very firm which I love. Room is spacious! Breakfast is different everyday and food taste great. Great value for the price.
Comment from Hotel Management
3 Dec 2024 by Green World Nanjing, Hotel Management
Thank you for your review! We're thrilled to hear that you enjoyed the spacious room, the firm bed, and the variety of breakfast options. It's wonderful to know that you found the food to your liking and felt the hotel offered great value. We look forward to welcoming you back again in the future!
by A verified traveler
Posted 24 Nov 2024
This review is based on the value of the property for the price we paid (~$3600NTD/night on avg)
Firstly, we booked an accessibility/king bed room in the 11th floor. The room was very small, basically the door opens and the bed is right in front, but it was liveable. The room included a humble sized closet, mini fridge, small desk, and tv. The washroom, however, was about the same size as the room itself. We had two strollers that took up the entire "empty" space that was available between the entryway and desk. In sum, a small room but it worked.
The washroom is the no divider style, unless you use the bathtub which we did not want to use. The sink does not come with a vanity, so it was just a sink and no countertop space for anything else. Less functional, but still we made it work. Toilet, sink, and shower all worked just fine. However, the ventilation is extremely poor. Basically everything we hung in the washroom dried poorly.
The bed was comfortable, HOWEVER, I do suspect bed bugs because we (2 adults 2 toddlers) all had small red bites that don't look or itch the same way as mosquito bites. This is my biggest concern and reflected in my rating.
Otherwise, we thoroughly enjoyed the complimentary breakfast over our 15 night stay. Food was fresh and tasty. Although, on the last few days the daily veggies went from cabbage to bean sprouts. The staff was friendly, hardworking, and there to deliver a great service every single day. We miss them!
Comment from Hotel Management
3 Dec 2024 by Green World Nanjing, Hotel Management
Thank you for your detailed feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We’re glad to hear that you enjoyed our breakfast and found the staff to be friendly and hardworking. However, we truly regret the issues with the room size and ventilation, as well as the concern regarding potential bed bugs. We take cleanliness very seriously, and we will conduct a thorough inspection and address this issue immediately to ensure a safe and comfortable experience for all our guests. We appreciate your comments about the washroom layout and will look into ways to improve functionality for future stays. We would love to welcome you back and provide a more pleasant experience on your next visit. Thank you again for sharing your experience.
by A verified traveler
Posted 21 Oct 2024
Good location near MRT
Comment from Hotel Management
2 Nov 2024 by Green World Nanjing, Hotel Management
Thank you for choosing to stay with us! We're glad you enjoyed our convenient location near the MRT. We hope to welcome you back again soon!
by A verified traveler
Posted 15 Oct 2024
Great location.
Comment from Hotel Management
2 Nov 2024 by Green World Nanjing, Hotel Management
Thank you for the high score feedback! We hope your stay here is comfortable and relaxing. We look forward to your next visit, and wish you a wonderful day!
by A verified traveler
Posted 30 Sep 2024
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Comment from Hotel Management
3 Oct 2024 by Green World Nanjing, Hotel Management
Thank you for the high score feedback! We hope your stay here is comfortable and relaxing. We look forward to your next visit, and wish you a wonderful day!
by A verified traveler
Posted 22 Sep 2024
It was a great place to stay for my family vacation. However, we were able to smell cigarette from our bathroom. We told a staff and got little better but the smell was still there for few days.
Comment from Hotel Management
3 Oct 2024 by Green World Nanjing, Hotel Management
Thank you for sharing your experience with us. We're glad to hear that our hotel was a great place for your family vacation. However, we sincerely apologize for the issue with the cigarette smell in the bathroom. While we’re happy that the staff was able to assist, we regret that the smell lingered for a few days. Please know that we take this matter seriously and will investigate to ensure a better environment for future stays. We hope to welcome you back for a more flawless experience.
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Green World Nanjing, Hotel Management
Thank you for the high score feedback! We hope your stay here is comfortable and relaxing. We look forward to your next visit, and wish you a wonderful day!
by A verified traveler
Posted 8 Sep 2024
Courteous staff
Comment from Hotel Management
3 Oct 2024 by Green World Nanjing, Hotel Management
Thank you for the high score feedback! We hope your stay here is comfortable and relaxing. We look forward to your next visit, and wish you a wonderful day!
by A verified traveler
Posted 18 Aug 2024
Great hotel & location!
Comment from Hotel Management
5 Sep 2024 by Green World Nanjing, Hotel Management
Thank you for your kind words! We're delighted to hear that you enjoyed both our hotel and its location. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 17 Jul 2024
I liked the breakfast buffet.
Comment from Hotel Management
1 Aug 2024 by Green World Nanjing, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed the breakfast buffet. We look forward to welcoming you back for another great stay!
