Ratings based on 36 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Palma de Mallorca
Posted 21 Nov 2019
Good central hotel to stay for the business traveler, close to shopping malls and losts of restaurants
by A verified traveler from San Diego California
Posted 13 Sep 2019
Money taken. If you reserve a room. Then your mother in law dies, and you have big funeral problems. Expect to get Zero refund from this hotel.
by A verified traveler
Good, clean spacious rooms
Posted 7 Apr 2018 on HotelsHotel was very clean, very spacious room: shower cubicle was massive and waterfall shower was amazing!
by A verified traveler
Lousy
Posted 19 Oct 2017 on HotelsBetter look for another option at this price. Also better stay in city and you may catch subway to reach fast train station.
by James
Just OK
Posted 19 Oct 2017 on HotelsHotel is basically ok, not great . You can get better hotels at this price. For eating outside , there are not much choices . One of the better one was Magic Salad and Japanese cuisine.
Recommended
for Everyoneby A verified traveler from Montana USA
Great stay for our adoption...
Posted 16 Oct 2017 on Orbitz
Pros: Excellent staff / Excellent food / Nice room / Clean
Cons: More English speaking staff
Location: Limited shopping
We traveled to Zhengzhou to adopt our 3 yr old son and stayed at the Courtyard Marriott for 3 days. Our stay was excellent. The hotel was very nice and accommodating. The room was very nice and the staff was outstanding. We speak zero Chinese so we did notice that almost of the staff spoke no English which made for a few difficult exchanges. We were hoping that sense it was a Marriott that things would be more English friendly. The hotel is also in a business district so there is little to no access to any stores or restaurants in the immediate area. We would definitely stay there again or recommend it.
by Jared
Nothing special
Posted 4 Jun 2017 on HotelsPerhaps my expectations were too high but the Courtyard offered nothing special to justify the higher price compared with other Western hotel brands in the area. I called to ask if they offered a shuttle service to/from the airport or train station but it would have cost more than our room price to get a pick-up from the airport and over 60% of our room price to get a pick-up from the East Train Station which is within 10 minutes walking distance of the hotel. I didn't expect transportation to be free, but the cost in proportion to our room cost was absurd. I also inquired about a special request for our room when booking and provided contact information but the staff never reached out to me about the request. The breakfast was okay, but again, quite typical for Western hotels in Zhengzhou. The room was probably the highlight. It was very clean and well decorated with an amazing shower (although the lack of a tub was disappointing). Overall, it wasn't a bad stay but given the price and costs of additional services, I would have a hard time recommending this hotel.
by Donna
Great business hotel
Posted 30 Apr 2017 on HotelsBusiness trip. Front desk great.
Room service timely.
by A verified traveler
Posted 2 Apr 2017 on Hotels
by A verified traveler
Very friendly and high spec hotel
Posted 1 Apr 2017 on HotelsHappy stay, would come back again.
