Ratings based on 9 Verified Reviews
4.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2019 on Hotels
We stayed at this hotel for a one night before our flight from Verona, and beside the fact that the hotel is super clean and beautiful, there isn't any other thing I could say that was good, started with the fact that there was no one at reception to recieve us so we waited approx 20 minutes until someone came. The breakfast was completely lame, literaly there was no food. The restaurant of the hotel was disapointening, we could not found anything to eat there. The location is also bad, nothing to do there if you dont have a car to get to Verona. It has so much potential, but we will not return to this hotel.
Comment from Hotel Management
18 Oct 2019 by Tenuta Albertini, Hotel Management
We are really sorry for hearing that you did not have a pleasant stay in our Tenuta, since we tried to meet all you needs and requests.
First, you did not like the room very much, so we showed you multiple times three different kinds of triple rooms and let you decide which one you preferred.
Moreover, it is perfectly clear that Tenuta Albertini is not situated in the city centre; it is actually a mansion in the countryside. In fact, we gave you a detailed map of Verona town centre, explaining where the best parking places are; we recommended the most popular sites for sightseeing, as well as some local restaurants and pizzerias, located in the town centre, as requested.
In conclusion, our restaurant menu offers a wide range of starters, first and second courses, desserts, with vegetarian and vegan alternatives and a childern menu. We also add some new dishes every week. If our guests have some specific requirements, we always try to understand and offer something different. For this reason, we do not permit to have take-away pizza delivered here, as you asked.
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
5 Jun 2023 by Luisa, Hotel Management
Grazie infinite per la sua positiva recensione.
by A verified traveler
Posted 3 Oct 2022
Ambiente molto curato, pulito, con personale disponibile ed attento. Zone comuni ben curate.
by A verified traveler
Posted 7 Sep 2022
Schöne Anlage, super großes Zimmer. Alles sehr sauber. Das Personal leider mit wechselnden Leistungen. Die Crew an einem Tag super zuvorkommend, die Zweitbesetzung eher nicht. Restaurant überteuert. Der Pool an Zeiten gebunden und so gut wie nie von jemand benutzt. Man muss italienisch können, da kaum Englisch gesprochen oder verstanden wird.
Wäre alles eigentlich super gewesen, wenn man am Samstag Abend nicht unangekündigt eine Hochzeit unmittelbar unter unserem Zimmer veranstaltet hätte mit lauter Musik bis Mitternacht. Geht gar nicht sowas, kein Avis vorab, keine Entschuldigung danach oder ein Goodie.
by A verified traveler
Posted 22 Aug 2021
Posto tranquillo accogliente
by A verified traveler from Fidenza
Posted 2 Jan 2020
Pulizia, comodo da Verona, stanze ampie e luminose
by A verified traveler
Posted 10 Oct 2019 on Hotels
Comment from Hotel Management
11 Oct 2019 by Tenuta Albertini, Hotel Management
Grazie mille!
by A verified traveler
Fantastico
Posted 27 Aug 2019 on HotelsVery nice place! Great rooms, great food, fantastic staff. Perfect place for relaxing by the pool.
Comment from Hotel Management
27 Aug 2019 by Tenuta Albertini, Hotel Management
Thank you very much! We are glad you spent a good time in our Tenuta.
by A verified traveler
Posted 19 Aug 2019
La struttura è molto bella, pulita e ordinata. Nulla da ridire, però con un sorriso del personale sarebbe fantastico.
Comment from Hotel Management
2 Sep 2019 by Tenuta Albertini, Hotel Management
Grazie mille, ci fa piacere che Le sia piaciuta la nostra Tenuta. Puntiamo sempre alla massima cortesia e disponibilità nei confronti dei nostri ospiti, ma cercheremo di migliorare.
