Ratings based on 111 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
This hotel was everything I hoped it would be. The location was spectacular.
Comment from Hotel Management
8 Nov 2024 by Team Riffelhaus 1853, Hotel Management
Dear Heather Thank you so much for your kind words! We’re thrilled to hear that our hotel met your expectations and that you loved the location. We hope to welcome you back for another wonderful stay!
by A verified traveler
Posted 16 Sep 2024
Astonishing view of matterhorn
Comment from Hotel Management
19 Sep 2024 by Riffelhaus 1853, Hotel Management
Dear Chun Wai Thank you for your kind words! We’re thrilled to hear that you enjoyed the stunning view of the Matterhorn from our hotel. It’s always our pleasure to provide our guests with such a memorable experience. We look forward to welcoming you back to enjoy more of our breathtaking scenery.
by A verified traveler
Posted 25 Aug 2024
This was an absolutely amazing experience! The hotel, the staff, the views-blown away!!!!!!
Comment from Hotel Management
26 Aug 2024 by Riffelhaus 1853, Hotel Management
Dear Darlene Thank you for your incredible feedback! We’re thrilled to hear that you had an amazing experience and were blown away by the hotel, the staff, and the views. We can’t wait to welcome you back!
by A verified traveler from Nixa
Posted 14 Aug 2024
The property was beautiful, the communication about how to get there was very clear, and the staff were fabulous. The meal that was included with the hotel reservation was wonderful. It was a wonderful place to stay and gave us a great starting point for the train to the top the next morning.
Comment from Hotel Management
26 Aug 2024 by Riffelhaus 1853, Hotel Management
Dear Jessica Thank you for your wonderful feedback! We're thrilled to hear you found the property beautiful, the directions clear, and the staff fabulous. We're glad you enjoyed the included meal and that the hotel provided a great starting point for your train journey. We look forward to welcoming you back soon!
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 21 Apr 2024 on Hotels
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 12 Feb 2024
Great location. Lovely views. Wonderful rooms. Friendly staff.
by A verified traveler
Posted 19 Mar 2023
We arrived at night and the staff were waiting for us at the train station to help us with the luggage. During the stay, everything was clean, calm, quite, and safe. The outdoor jaccuzi facing the matterhorn is something else, you site there and forget the timing. The staff were super friendly and one thing to notice is they work with each other as family. On top of that, Juliana was a big help to us and made our stay easier. This place is really recommended and I will come again every year for sure.
by A verified traveler
Best alpine location I have visited
Posted 12 Mar 2023 on HotelsAmazing location, excellent staff, really enjoyed the stay. Ski in and out with the best views of the matterhorn
