Ratings based on 174 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024 on Hotels
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 10 Jun 2024
Beautiful view great location, beautiful room
by A verified traveler from CHARLOTTE
Posted 6 Jun 2024
This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Comment from Hotel Management
25 Jun 2024 by Matthias Abgottspon, Hotel Management
Thank you for your great review! We're thrilled to hear that you found our resort beautiful and our customer service exceptional. It's wonderful to know that we could accommodate all your needs, from spa services to dining and transportation. We strive to ensure that every guest has a seamless and enjoyable experience.We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon
by A verified traveler
Posted 6 Jun 2024
Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.
Comment from Hotel Management
25 Jun 2024 by Matthias Abgottspon, Hotel Management
Dear TylerThank you so much for sharing your wonderful experience at Resort La Ginabelle! We are delighted to hear that your stay was memorable, from the surprise upgrade to the breathtaking views of the Matterhorn. It’s fantastic to know that our breakfast buffet impressed you and that you enjoyed our spa facilities after your hiking adventures.Our staff takes great pride in providing exceptional service, and we're thrilled we could assist in making your departure as smooth as possible. Thank you for your high recommendation, and we look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon
by A verified traveler from Camillus
Posted 4 Jun 2024
First consideration if ever traveling to Zermatt again! Staff, facilities, property 10/10
Comment from Hotel Management
5 Jun 2024 by Matthias Abgottspon, Hotel Management
Dear DerekWe're thrilled to be your first consideration for future trips to Zermatt. It’s great to hear that our staff, facilities, and the overall property impressed you so much. We look forward to delivering another 10/10 experience on your next visit!Resort La Ginabelle Matthias Abgottspon
by A verified traveler
Posted 3 Jun 2024
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Comment from Hotel Management
5 Jun 2024 by Matthias Abgottspon, Hotel Management
Dear PratikaThank you for your wonderful review! We're thrilled to know you enjoyed your stay and found our property awesome. It's great to hear that our staff's welcoming and helpful attitude stood out to you, and that our breakfast offerings catered well to your vegetarian preferences. Thank you for recommending us to others!We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon
by A verified traveler
Posted 31 May 2024
by A verified traveler from San Diego
Posted 16 May 2024
The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.
Comment from Hotel Management
5 Jun 2024 by Matthias Abgottspon, Hotel Management
Dear HomaThank you so much for your fantastic review! We're delighted to hear that our breakfast topped your list of breakfast buffets in Europe, and that you enjoyed the spa and heated pools. It’s wonderful to know that our staff were friendly and helpful, and that you found the location convenient for exploring the town. We're also glad that the cleanliness and comfort of your room contributed to a very satisfactory experience.We look forward to welcoming you again!Resort La Ginabelle Matthias Abgottspon
by A verified traveler
Posted 30 Mar 2024
Most amazing property with great food and spa/pool. Perfect for adults and families.
This is our 3rd time h we look at other properties but we always come back!
Beat staff and great environment. Recommend 5 stars!
