Ratings based on 45 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Comment from Hotel Management
8 Oct 2024 by Team Hotel Parnass Zermatt, Hotel Management
Dear Peter,Thank you so much for your kind words! We are delighted to hear that you enjoyed our peaceful location away from the commercial area and appreciated the stunning view of the Matterhorn. It is wonderful to know that you had such a great stay and enjoyed our breakfast as well.We look forward to welcoming you back—hopefully next time, it won’t be so hard to leave :)Best regards from the heart of Zermatt,
by A verified traveler from Newcastle upon Tyne
Posted 14 Sep 2024
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Comment from Hotel Management
8 Oct 2024 by Team Hotel Parnass Zermatt, Hotel Management
Dear Mrs. Grace,Thank you so much for your wonderful review! We are thrilled to hear that you had a great time at our hotel and enjoyed the service from our reception team, as well as the variety at our breakfast buffet. We take pride in offering you the breathtaking view of the Matterhorn, both from your room’s balcony and the breakfast area.It was a pleasure to have you with us, and we hope to welcome you back again soon!Warm regards from the heart of Zermatt,
by A verified traveler
Worth every penny!
Posted 16 Aug 2024 on HotelsAmazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
by A verified traveler from aldie
Posted 13 Aug 2024
The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
by A verified traveler
Posted 27 Jul 2024
Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
by A verified traveler
Posted 24 Jul 2024
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
by A verified traveler
Posted 22 Jul 2024
This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 1 Jul 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024 on Hotels
