Ratings based on 42 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newcastle upon Tyne
Posted 14 Sep 2024
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
by A verified traveler from aldie
Posted 13 Aug 2024
The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
by A verified traveler
Posted 27 Jul 2024
Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
by A verified traveler
Posted 24 Jul 2024
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
by A verified traveler
Posted 22 Jul 2024
This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 14 Jun 2024
The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
by A verified traveler
Posted 27 Mar 2024 on Hotels
Weather was blizzard and snow so we missed our view of the Matterhorn. Luckily the hotel was cozy and very nice to stay in and keep warm with gorgeous views of the gondola going by.
by A verified traveler
Posted 24 Mar 2024
Room small but cozy. Comfortable for 3 adults but avoid bringing big luggages as there wont be space to move ard the room
