Ratings based on 643 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Rock Music non-stop to 3:30 AM
by A verified traveler
Posted 18 Nov 2024
Free breakfast was nice. Shower was very small and the shower head would not stay in position.
by A verified traveler
Posted 15 Nov 2024
good stay and would recomment anyone travelling to Zermatt.
by A verified traveler
Posted 20 Oct 2024
I guess the hotel was okay for the price. The challenge was going up the stairs with our heavy luggage. The triple room had only two double beds together. The shower room was so small I kept banging my arm while soaping.
Positive side is that it’s where all the shops are located & walking distance to view the Matterhorn.
by A verified traveler
Posted 29 Sep 2024
The hotel is quite run down and needs updates. The room for 3 adults was small, but we managed. The shower was not very good.
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 24 Sep 2024
The owner was kind and accommodating.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 22 Sep 2024
The location was ideal. Breakfast being included.
The stairs were narrow and many. Not recommended for ederly.
Sharing a balcony with neighbouring room.
Very basic room.
by A verified traveler
Posted 18 Sep 2024
No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed.
We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree
