Ratings based on 169 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!
by A verified traveler from Atlanta
Posted 18 Nov 2024
Amazing in every way!! If I could give it a SIXTH star, I would!!!
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 17 Jul 2024
Lovely hotel and staff was super helpful!
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
Posted 10 Jun 2024
Amazing stay!!
