Ratings based on 386 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Excellent breakfast. Arsen at front desk super helpful!
by A verified traveler
Posted 15 Sep 2024
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Comment from Hotel Management
20 Oct 2024 by Your Ambasador Hotel Team, Hotel Management
Dear Customer,We would like to thank you sincerely for your glowing review. We are delighted that you enjoyed your stay with us and in particular our personalised service. We are particularly pleased that you were able to benefit from our flexible breakfast service. Your satisfaction is our priority.We look forward to welcoming you soon.
by A verified traveler from Leesburg
Posted 14 Sep 2024
Matterhorn view from the room
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 11 Sep 2024
none
by A verified traveler
Posted 24 Aug 2024
by A verified traveler
Posted 5 Aug 2024
The view of the Matterhorn!
by A verified traveler
Posted 4 Aug 2024
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Chloé lacrroix, Hotel Management
Dear Customer,Dear Customer, Thank you for your excellent score, which rewards all our efforts. We look forward to welcoming you again on your next visit to Zermatt. Sincerely yours.Your Ambassador Hotel Zermatt team
by A verified traveler
Posted 22 Jul 2024
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
Comment from Hotel Management
31 Jul 2024 by Chloé Lacroix, Hotel Management
Dear Madam, We would like to thank you for your review, which rewards all the efforts we have made to personalize our welcome for each customer. It was a great pleasure to welcome you and we hope to have the privilege of receiving you again on your next trip to Switzerland. Sincerely yours. Your Ambassador Hotel Zermatt Team
