Ratings based on 59 Verified Reviews

4.8 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Richard , Hotel Management
Many thanks for your review, it’s nice to know that you liked it here. Best regards Richard
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Incredible views, excellent service and great accommodations and amenities for a reasonable price! First of all, our host, Richard, was there to greet us with a warm welcome when we came in on our first day in town. He was very responsive, friendly and helpful the whole time we were there. On the day before our departure, he helped us organize necessary preparations including taxi which we really appreciated. Room was very clean, nicely decorated and spacious with a balcony which had an incredible view of the Matterhorn! There is also a kitchen equipped with necessities which we used to cook our yummy leftovers from dining out. Easy public transportation (free bus) into town but you can just easily walk there as well. There's a dining room where we had a nice breakfast. There's also a game room for fun and relaxation and having the laundry room was very convenient. We loved staying here and felt like it was our home away from home after a day of skiing, shopping and dining. We will definitely stay here again when we visit next! Highly recommend!!! Thanks for everything, Richard!
Comment from Hotel Management
24 Mar 2024 by Richard , Hotel Management
Many thanks for your good review and your nice words. I love to hear that you enjoyed your stay here and hope to see you again. Lovely greetings. Richard
5 out of 5
by A verified traveler

Posted 19 May 2023
Comment from Hotel Management
23 Jun 2023 by Richard, Hotel Management
Many thanks for your review. It is nice to know that you enjoyed your stay. Richard
5 out of 5
by A verified traveler

Perfect Apartments & Amazing Host Richard!

Posted 8 Mar 2023 on Hotels
Richard made our stay at the Artist Apartments AMAZING! We loved every detail from the accommodation, to the common areas, to the wonderful raclette/fondue evening on Tuesday nights. We also had an incredible view of the beautiful Matterhorn! These apartments are walkable to everything including shopping, restaurants, and ski lifts. When we go back to Zermatt, we'll absolutely be staying here again!
Comment from Hotel Management
8 Mar 2023 by Richard, Hotel Management
Dear Sirs,Thank you for your nice review. It was also a pleasure having you here. Many thanks for your visit.Best regards Richard
5 out of 5
by A verified traveler

Posted 20 Dec 2022
Very friendly staff.
Comment from Hotel Management
20 Dec 2022 by Richard, Hotel Management
Many thanks for your nice review. I wish you all the best. Richard
5 out of 5
by A verified traveler

Posted 26 Aug 2022
Host was amazing! Beautiful property and well furnished up to date apartment. Only minus was construction nearby; but if you were out all day it was no big deal.
Comment from Hotel Management
26 Aug 2022 by Richard, Hotel Management
Many thanks for your review. It is nice to hear that you enjoyed your stay. Best regards Richard
5 out of 5
by A verified traveler

Very good

Posted 13 Aug 2022 on Hotels
We enjoyed our stay and Richard is very accomodating host,pick up us when we arrived and dropped us back when we left in the train station.
Comment from Hotel Management
14 Aug 2022 by Richard , Hotel Management
Many thanks for your nice review. It was a pleasure to have you here. Best regards Richard
5 out of 5
by A verified traveler

Posted 9 Feb 2020
It was perfectly simple for our needs. Great bed, nice kitchen and view that out of this world. Richard was amazingly helpful.
Comment from Hotel Management
9 Feb 2020 by Richard , Hotel Management
Many thanks for your nice words. It was very nice you were here. I hope you arrived well back home. Best regards Richard
5 out of 5
by A verified traveler

Posted 21 Jan 2020 on Hotels
The place was clean and the manager was always responsive. It was great! We could see the Matterhorn from our room and deck.
Comment from Hotel Management
21 Jan 2020 by Richard, Hotel Management
Many thanks for your nice review. I was very nice to hear, that you enjoyed your time here. Best regards Richard
5 out of 5
by A verified traveler

Posted 13 Oct 2019
Comment from Hotel Management
15 Oct 2019 by Richard, Hotel Management
Many thanks for your nice review. It is so nice the hear, that you enjoyed your stay. Best regards Richard