Ratings based on 364 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Great service. Really good breakfast with some hot options. Bedding and pillow were pretty soft. Staff was amazing.
Comment from Hotel Management
29 Dec 2024 by teamPERREN, Hotel Management
Dear Steven, thank you very much for your review. It's great to hear that you enjoyed your time & that you liked our breakfast buffet, staff & our service. We would be very happy to see you again during your next stay in Zermatt. Until then, best wishes & all the best.#teamPERREN
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Great location with a clean and spacious room. Friendly staff.
Comment from Hotel Management
29 Dec 2024 by teamPERREN, Hotel Management
Dear Robert,Thank you very much for taking the time to share your impressions with us.We are very pleased that you liked the location and your room and we would especially like to thank you for your feedback on our team.We were delighted to have you as our guest and look forward to seeing you again on your next stay in Zermatt! Warmest regards,#teamPERREN
5 out of 5
by A verified traveler

Posted 19 Nov 2024
pretty
Comment from Hotel Management
16 Dec 2024 by teamPERREN, Hotel Management
Dear Roy,thank you for taking the time to leave us this feedback.We wish you happy holidays and hope to welcome you again on your next visit to Zermatt.Warmest regards,#teamPERREN
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Amazing breakfast! Very clean.
Comment from Hotel Management
16 Dec 2024 by teamPERREN, Hotel Management
Dear Adriana,thank you very much for your feedback.We are delighted that you rated our breakfast buffet so positively. We would be very happy to see you again during your next stay in Zermatt. Warmest regards from the Matterhorn Village#teamPERREN
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Overall is good
Comment from Hotel Management
16 Dec 2024 by teamPERREN, Hotel Management
Dear Yau,thank you very much for your kind review.We were very pleased to welcome you. We would be very happy to see you again during your next stay in Zermatt. Until then, best wishes & all the best.#teamPERREN
5 out of 5
by A verified traveler

Posted 17 Oct 2024
The room had plenty of space and was very cozy. Excellent stay! Only wish was the sauna was open longer hours so we could have used it during our stay.
Comment from Hotel Management
6 Nov 2024 by teamPERREN, Hotel Management
Dear Eric,thank you very much for your valuable feedback.We greatly appreciate your feedback and are delighted that you have taken the time to share your impressions with us.We were very pleased to have you as our guest and look forward to seeing you again during your next stay in Zermatt!Warmest regards from Zermatt,#teamPERREN
3 out of 5
by A verified traveler

Posted 16 Oct 2024
O
5 out of 5
by A verified traveler

Posted 15 Oct 2024
The location and the breakfast were great
Comment from Hotel Management
6 Nov 2024 by teamPERREN, Hotel Management
Dear Marilyn,thank you very much for your kind review.We were very pleased to welcome you. We would be very happy to see you again during your next stay in Zermatt. Until then, best wishes & all the best.#teamPERREN
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Hotel Perren is an amazing gem with an outstanding view of the Matterhorn if you can get a room with the Mountain View. It is close to the stations for gonergrat and Klein Matterhorn/Glacier Paradise. The rooms are clean, and the staff is friendly. The breakfast is small but the quality is excellent! The croissants are so fresh and the Schaere coffee machine makes amazing cappuccino and latte drinks with real Swiss milk. The Zermatt water is so refreshing and energizing, and it just starts every right! Highly recommended!
Comment from Hotel Management
6 Nov 2024 by teamPERREN, Hotel Management
Dear Yiyan,thank you very much for taking the time to write us this comprehensive and positive review.We are very pleased that you enjoyed your stay with us.We are particularly pleased that you liked our breakfast buffet as well as the coffee , our team and the location.We would be very happy to welcome you back at another time.#teamPERREN
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2024