Ratings based on 410 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington
Posted 7 Jan 2025
The location is very convenient. Staff are very friendly. Will definitely come back again.
by A verified traveler
Posted 5 Jan 2025
Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 6 Dec 2024
The property was very clean and the staff was excellent. Especially the front desk! 10/10!
by A verified traveler
Posted 29 Nov 2024
Great resort, enjoyed every second of the stay
by A verified traveler
Posted 26 Nov 2024
loved the spa! such a good location and not too far to walk into town
by A verified traveler
Posted 18 Nov 2024
We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.
Comment from Hotel Management
23 Nov 2024 by Sophie Sesser, Hotel Management
Dear John,Thank you for your visit and for taking the time to share your experience with us.We are very pleased that you had a nice stay with us and would be very happy to welcome you again soon at Alpenresort & Spa.Best regards from Zermatt,Sophie SesserGuest relations
