Ratings based on 408 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 18 Dec 2024
by A verified traveler
Posted 6 Dec 2024
The property was very clean and the staff was excellent. Especially the front desk! 10/10!
by A verified traveler
Posted 29 Nov 2024
Great resort, enjoyed every second of the stay
by A verified traveler
Posted 26 Nov 2024
loved the spa! such a good location and not too far to walk into town
by A verified traveler
Posted 18 Nov 2024
We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.
Comment from Hotel Management
23 Nov 2024 by Sophie Sesser, Hotel Management
Dear John,Thank you for your visit and for taking the time to share your experience with us.We are very pleased that you had a nice stay with us and would be very happy to welcome you again soon at Alpenresort & Spa.Best regards from Zermatt,Sophie SesserGuest relations
by A verified traveler
Posted 15 Nov 2024
Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.
Comment from Hotel Management
23 Nov 2024 by Sophie Sesser, Hotel Management
Dear Jason,Thank you for your visit and for taking the time to share your experience with us.We are very pleased that you had a nice stay with us and would be very happy to welcome you again soon at Alpenresort & Spa.Best regards from Zermatt,Sophie SesserGuest relations
by A verified traveler
Posted 26 Sep 2024
Everything was nice
Comment from Hotel Management
23 Nov 2024 by Sophie Sesser, Hotel Management
Dear Abhijit,Thank you for your visit and for taking the time to share your experience with us.We are very pleased that you had a nice stay with us and would be very happy to welcome you again soon at Alpenresort & Spa.Best regards from Zermatt,Sophie SesserGuest relations
