Ratings based on 97 Verified Reviews

3.2 out of 5
100% of guests recommend
3.0 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 3 Nov 2023 on Orbitz
The hotel is dated as are the facilities. We made the mistake of selecting a smoking room, so our room smelled like an ashtray. It was difficult to determine cleanliness, because the furniture was old and the carpets were also old and stained. Transportation is extremely limited unless you want to ride a bike or walk. We requested a taxi at 5:30 am and were told that it was impossible. The staff members we interacted with were very helpful and polite. We also appreciated the ability to use the laundry facilities. There is a restaurant in the hotel, but if we interpreted the prices correctly, it was quite expensive.
3 out of 5
by A verified traveler

Posted 13 Aug 2023
Its ok, a little run down but not bad for the area. Staff were very nice and friendly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jul 2023
5 out of 5
by A verified traveler from Sherwood Park

Posted 6 Jul 2023
Staff is wonderful! I also appreciated the free pass to the nearby onsen!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2023
5 out of 5
by A verified traveler from COLUMBIA

Posted 14 Aug 2022 on Travelocity
The hotel is a bit older, but it is clean and well maintained. The room was comfortable. AC controls, water pressure and temperature worked great. The bed was comfortable and clean. Wifi worked well. A great stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2021 on Hotels
3 out of 5
by A verified traveler

Old hotel

Posted 3 Dec 2019 on Hotels
The hotel is quite old and the room is very small. There is smell in the lobby. But the price is cheap. Just for one night short stay is ok
4 out of 5
by A verified traveler

Posted 30 Jul 2024
スタッフの方の対応がとても良かったです。
3 out of 5
by A verified traveler

Posted 23 Jun 2024
昭和のビジネスホテルという感じです。設備は古いですが、宿泊料金を鑑みて妥当なところだと思います。フロントの方はとても人柄が良いです。