Ratings based on 157 Verified Reviews

4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Never again!

Posted 12 Aug 2024 on Hotels
Was a very bad experience for us for many reasons, will never book this hotel again: 1) there are many bars under the hotel, so it’s so noisy and you would not be able to sleep till 3:00 am due to the people shouting and screaming all night. Closing the windows was not an option as there is no AC !! 2) towels were smelling bad. 3) no parking available for the car, u less you pay 15 Euro every day!! 4) very poor breakfast. 5) old furniture. On the other hand, the staff were friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Great stay
5 out of 5
by A verified traveler

Posted 24 Feb 2024
This was a lovely hotel - particularly in the bar and reception area. We ate at their restaurant and the food was fabulous if a little pricey. The rooms were spacious and clean (we had a superior double) and it’s incredibly well placed in the centre of Zell am See so plenty of buses to other ski areas. The towels were a little on the small side and quite harsh and the body and hair gel was not replaced often enough so we ran out twice. Also there are no tea and coffee facilities but we asked for a kettle! Everything else was great. Ski rental is nearly opposite and train station only a few minutes walk away. Hotel staff very helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024
4 out of 5
by A verified traveler

Posted 16 Jan 2024
Hotel location close to ski lifts or bus was great. Very easy for access to rest of the town. Staff were nice and the hotel and rooms were spotless. Breakfast choice was amazing. Bed comfortable, bathroom modern and room was spacious. Did not eat at the hotel at night so can’t comment. The only negative was the noise from the main road into our room but think this was worse than normal due to underground road below the town being closed during our stay. If you want ski lessons then we would recommend Matt at the ski school at Schmitten station.
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Lovely hotel, excellent staff and superb food.
5 out of 5
by A verified traveler

Posted 11 Jan 2023
Comment from Hotel Management
6 Mar 2023 by The Hirschen Team , Hotel Management
Hello from Zell am See!Thanks for this top review. We are glad, that you had a good time here and we are looking forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 9 Jan 2023 on Hotels
Comment from Hotel Management
10 Jan 2023 by Jasmine / Reception , Hotel Management
Dear Karoly! Thanks for your given points on Expedia. We hope you had a pleasent stay and are looking forward to seeing you again.Kind regards
5 out of 5
by A verified traveler

Super friendly and high quality hotel

Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
9 Aug 2022 by Bettina, Hotel Management
Many thanks for your recommodation!