Ratings based on 243 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Minimalist but beautiful interior design. Staff were friendly.
Breakfast was more like an a la carte and of very high quality. This meant the waste that often seen in buffet model was to absolute minimum. Juan was really attentive in the morning as was the manager during their delicious dinner. Beautiful and modern bar with lovely bartenders.
Things I did not like (although not changing my 5 stars rating):
- hand cream or body lotion was a rarity there!
- no jacuzzi or hot tub
- no upgrade option given despite being entitled to it.
All in all, a great experience and we will be coming back.
Comment from Hotel Management
26 Dec 2024 by Family Haidvogl & Team, Hotel Management
Dear Guest,thank you for the good review! We are glad that you enjoyed your stay with us. We are particularly pleased about the praise for our great team! We hope to welcome you back soon!Best regards from Zell am See,
by A verified traveler
Posted 24 Nov 2024
Wonderful spa. Close to train. Limited food options for supper available.
Comment from Hotel Management
26 Nov 2024 by Family Haidvogl & Team, Hotel Management
Dear Guest,thank you for the good review!We are glad that you enjoyed your stay with us and hope to welcome you back soon!Best regards from Zell am See,
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Familie Haidvogl & Team, Hotel Management
Lieber Gast,vielen Dank für die gute Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Zell am See,
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
2 Oct 2024 by Family Haidvogl & Team, Hotel Management
Dear Guest,thank you for the good review! We are glad that you enjoyed your stay with us. We are particularly pleased about the praise for our great team! We hope to welcome you back soon!Best regards from Zell am See,
by A verified traveler
Posted 20 Aug 2024
It’s a great hotel, especially for couples. Lots of options for self-treatment, two pools, nice bar. Three things I didn’t like: 1. Anytime after 6 pm you’ll have to compete for parking spaces as there are never enough. 2. People would smoke on balconies (they are allowed to as there is an ashtray on balconies) and all the smoke would go into your room. 3. Walls are paper thin, you can hear everything going on next door.
Comment from Hotel Management
22 Aug 2024 by Family Haidvogl & Team, Hotel Management
Dear guest,thank you very much for your feedback.We have two garages and plenty of parking spaces.If guests come to our reception and tell us that there is not enough parking space in the garage, we refer them to our other garage which is also right next to the house. Unfortunately we cannot help if they do not ask.Yes as you mentioned we can not controll if someone s smoking next to your room. But if you come to reception we could check if there is a room somewhere else for you.We would be very happy if our guests could tell us the problems during the stay, then we can help immediately.Kind regards
by A verified traveler
Posted 28 Jul 2024
The hotel is in an amazing location and the room and facilities are really great. Perhaps it would be nice if the spa offered a jacuzzi, but otherwise there really was no issue whatsoever.
Comment from Hotel Management
31 Jul 2024 by Family Haidvogl & Team, Hotel Management
Dear Guest,thank you for the good review! We are glad that you enjoyed your stay with us. We are particularly pleased about the praise for our great team! We hope to welcome you back soon!Best regards from Zell am See,
by A verified traveler
Posted 14 Jun 2024
Loved the hotel and the included spa. We stayed for 3 nights midweek. The view from the balcony was amazing. The hotel and environment itself was great. Local travel passes were included and it made getting around even easier since we didn’t have to take the car. We cannot speak for the breakfast as we did not partake. Lots of local shopping for clothes and restaurants.
Was not a fan on the housekeeping staff rearranging belongings in our absence or the family on the 4th floor that allowed their child to stomp around and scream at all hours of the day and night. There was also a couple that walked up and down the 3rd floor hallways talking loudly every half hour or so. Wish there was more soundproofing.
Comment from Hotel Management
17 Jun 2024 by Kind regards Family Haidvogl & Team, Hotel Management
Dear guest,Dear guest,thank you very much for your review! The opinion of our guests is important to us, as we strive every day to perfect our extensive offer for you. We are pleased that you enjoyed your vacation except for the points mentioned.We apologize for the inconvenience. We always ask our guests to come to reception if there is noise in the house or other problems. We are there 24 hours a day to ensure our guests have a relaxing holiday. We would be happy to clarify such problems immediately on site.We hope to welcome you again.
by A verified traveler
Posted 15 May 2024
Good hotel great amenities
Comment from Hotel Management
29 May 2024 by Family Haidvogl & Team, Hotel Management
Dear guest,thank you very much for your feedback, we are happy that you enjoyed your stay with us.Kind regards
by A verified traveler
Posted 7 Apr 2024
Modern furniture, nice balcony, quiet, clean, beds were comfortable. Over all nice place.
Comment from Hotel Management
10 Apr 2024 by Familie Haidvogl & Team, Hotel Management
Lieber Gast,vielen Dank für die gute Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Zell am See,
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Familie Haidvogl & Team, Hotel Management
Lieber Gast,vielen Dank für die gute Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Zell am See,
