Ratings based on 658 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
it is a great hotel, very close to every important location. very clean, nice rooms. I would recommend.
by A verified traveler
Posted 30 Oct 2024
Best location and safe, staff very nice and clean
by A verified traveler
Posted 22 Oct 2024
Conveniently located. Parking hard to find. Love the room.
by A verified traveler
Posted 9 Sep 2024
Good to have a private parking even if it was a bit difficulty to park and a bit expensive (18 euro per day).
Centrally located with a decent room
by A verified traveler
Posted 23 Aug 2024
Muy buena ubicación al lado de todo caminando y la gente de recepción siempre muy amable y dispuesta a ayudarte.
Realmente un agrado alojar en este hotel
by A verified traveler
Posted 20 Jul 2024
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Nice
Posted 30 Jun 2024 on HotelsThe room is nice and spacious but the smell of each floors really stinks like sewage. Breakfast is ok. The wait staff is friendly. Reception staff is less friendly and not really welcoming. Overall it’s a good hotel.
Comment from Hotel Management
6 Jul 2024 by General Manager Hotel Vincci Zaragoza Zentro 4*, Hotel Management
Dear Guest,Thanks for your review about our hotel.We are pleased that you found your room to be nice and spacious, and that the friendliness of our wait staff contributed positively to your stay. Our team strives to provide comfortable accommodations and top-notch service, so it's heartening to hear about your positive encounters.However, we are sorry that some aspects of your stay did not meet your expectations. We understand that the unusual odour you experienced can be quite unpleasant. We are looking into this matter to ensure it is an isolated issue that does not affect the comfort of our guests. We are also concerned to hear about your interaction with our reception staff. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service.Nonetheless, it's great that you overall consider us a good hotel. Our prime location in the heart of Zaragoza is something we are very proud of, offering easy access to historic sites and the vibrant city atmosphere. We hope you had the chance to explore the nearby attractions, such as the Basílica del Pilar and the Palacio de la Aljafería.We look forward to seeing you again on a future occasion. Best wishes,General ManagerHotel Vincci Zaragoza Zentro 4*
by A verified traveler
Posted 27 Jun 2024
Great stay!
by A verified traveler
Posted 22 Jun 2024 on Hotels
