Ratings based on 869 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Location was amazing. Very convenient. Hotel rooms are very Quiet with double doors. Breakfast was delicious. Staff super friendly and helpful.
Comment from Hotel Management
22 Nov 2024 by Sonia / Guest Relations Manager , Hotel Management
Dear Javier,It is a pleasure for the entire team at the NH Collection Gran Hotel to know that we have lived up to your expectations and that you have enjoyed your stay We look forward to greeting you the next time you visit Zaragoza.Sincerely
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Nice staff
Comment from Hotel Management
22 Nov 2024 by Sonia / Guest Relations Manager , Hotel Management
Dear Amar,It is a satisfaction for the whole team of NH Collection Gran Hotel to know that we have lived up to your expectations and you enjoyed your stay. We look forward to welcoming you next time you visit us. Kind regards, NH Collection Gran Hotel.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Simply a masterpiece of hotel. Staff is great and reliable. Parking is not bad but pricey. Everything is walking distance
Comment from Hotel Management
18 Nov 2024 by Sonia García / Guest Relations Manager, Hotel Management
Dear Cynthia,We love to know that you have a great stay with us, and we look forward to seeing you again when you wish to enjoy a charming hotel in the heart of Zaragoza and a few minutes from the main tourist attractions.Best regards and see you soon!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Love this hotel.
Comment from Hotel Management
18 Nov 2024 by Sonia García / Guest Relations Manager , Hotel Management
Dear CATHY,It is a pleasure for the entire team at the NH Collection Gran Hotel to know that we have lived up to your expectations and that you have enjoyed your stay We look forward to greeting you the next time you visit Zaragoza.Sincerely
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sonia García Guest Relations Manager, Hotel Management
Apreciado Jose,Muchisimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel, por su reserva y valoración.Estamos felices al saber que se ha encontrado a gusto con nosotros y nos encantaría darle de nuevo la bienvenida en su próxima vista a Zaragoza.Un saludo muy cordial y hasta pronto
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Great hotel.
Comment from Hotel Management
6 Nov 2024 by Sonia García / Guest Relations, Hotel Management
Dear Vadim,We love to know that you have a great stay with us, and we look forward to seeing you again when you wish to enjoy a charming hotel in the heart of Zaragoza and a few minutes from the main tourist attractions.Best regards and see you soon!
5 out of 5
by A verified traveler from Raleigh

Posted 3 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Sonia García / Guest Relations Manager , Hotel Management
Estimado Carlos,Muchísimas gracias en nombre de todo el equipo que formamos parte del Gran Hotel por su valoración, le esperamos de nuevo cuando desee repetir la experiencia de alojarse en un hotel único en pleno centro de la ciudad y a pocos minutos de la Basílica del Pilar.Un saludo muy cordial y hasta pronto
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Nicely placed, good service.
Comment from Hotel Management
29 Oct 2024 by Sonia García / Guest Relations Manager , Hotel Management
Dear maria,It is a pleasure for the entire team at the NH Collection Gran Hotel to know that we have lived up to your expectations and that you have enjoyed your stay We look forward to greeting you the next time you visit Zaragoza.
5 out of 5
by A verified traveler from Coral Springs

Posted 24 Oct 2024
Wonderful grand old property still in excellent condition. Located in the center of the “old town “, easy walking distance to nice restaurants, beautiful cathedrals and other great architecture. Only a couple blocks from the newer town also with nice shopping and dining opportunities. We thoroughly enjoyed our stay at the Grand Hotel.
Comment from Hotel Management
29 Oct 2024 by Sonia García / Guest Relations Manager , Hotel Management
Dear Freddy,Thank you for leaving us this review and sharing your feedback about your stay in NH COLLECTION GRAN HOTEL. It’s been a pleasure to host you, and we would like to see you whenever you visit Zaragoza again. We’re glad to see you have enjoyed our hotel services.Next time, also don’t hesitate to try our (hotel facilities) we’re sure you’ll be delighted. Kind regards,
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Everything Really good !
Comment from Hotel Management
29 Oct 2024 by Sonia García / Guest Relations Manager , Hotel Management
Dear Martin,We appreciate the trust placed in our services. We are very happy to know that you enjoyed a pleasant stay at the NH Collection Gran Hotel in Zaragoza and hope see you soon!!Thank you very much