Ratings based on 207 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2024
5 out of 5
by A verified traveler

Posted 12 Aug 2023
Very helpful staff and great location
5 out of 5
by A verified traveler from Mislata

Posted 29 Mar 2022
Good location
5 out of 5
by A verified traveler

Posted 23 Sep 2019
Loved the property, all amenities available. Breakfast was varied and delicious. Staff is outstanding, bravo! Lovely restaurant on site, affordable prices and convenient.
Comment from Hotel Management
23 Sep 2019 by recepcion, Hotel Management
Thank you!!
2 out of 5
by A verified traveler

Posted 18 Jun 2019
I spend 100+ nights a year in hotel rooms, so I am not a very fussy person. I always prioritise location over luxury, and I don’t like to pay more than £60 per night for a singe (sometimes I have to). This place was just under £40 per night, which was really good, but the hotel has a serious plumbing problem. The water keeps getting insanely hot (as in scalding hot) as soon as someone flushed the toilet or uses the sink. The noise from bad plumbing was also a serious issue to sleep and in the morning. I have never seen such crazily bad plumbing, I mean, it’s a hotel! I told the receptionist and I hope they fix it. This already would have put the place on a 2 to 3 star max review bracket. But I also need to refer to the really not interested, completely oblivious woman at reception when I arrived late afternoon on Thursday. She could care less about informing me of what I needed re maps and transportation to the two train stations, and spectacularly also neglected to tell me the tram is literally 2min from the hotel and takes you straight into the old town (and back). Not mentioning this was incredibly inconsiderate - I have a bad knee, although I am young, and I had been asking her about buses.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2019
5 out of 5
by A verified traveler from Prudhoe England

Posted 23 Oct 2018
Nice hotel close to the city centre, tram links and also a nice cafe/bakery which serves excellent continental breakfasts and sandwiches.
4 out of 5
Recommended
for Everyone
by A verified traveler

city center and very convenient

Posted 23 Aug 2018 on Orbitz
very pleasant staff very friendly and will definetly come back
4 out of 5
by A verified traveler

Zaragoza stopover

Posted 15 Jun 2018 on Hotels
Stopover en route from Javea to ferry at Bilbao. Fair price, helpful staff and large underground secure car park. A bit old-fashioned and a ten-minute walk from Old Town restaurants. Would stay again.
5 out of 5
by Steven

Great city

Posted 28 Jun 2017 on Hotels
Great city hotel good location, short walk to all locations, bars, restaurants good prices for a city location staff friendly and good sense of humour!! Would come here again!