Ratings based on 41 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024 on Hotels
Comment from Hotel Management
26 May 2024 by Recepción, Hotel Management
Muchísimas gracias, Nigel, por elegirnos y por su valoración.Esperamos que nos vuelva a visitar pronto.Saludos de parte de todo el equipo
by A verified traveler
Posted 6 Mar 2024
Lovely hotel with large bedroom and bathroom, pet friendly and ideally located for an overnight stop near Zaragoza, would definitely stay again if passing that way…
Comment from Hotel Management
7 Mar 2024 by Front Desk, Hotel Management
Thank you so much for choosing and for your kind review.We really hope to see you again.Best regards
by A verified traveler
Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by HOTEL EL CISNE, Hotel Management
Muchísimas gracias por elegirnos y por su puntuación.Saludos de parte de todo el equipo
by A verified traveler
Posted 12 May 2023 on Hotels
Comment from Hotel Management
13 May 2023 by Hotel el Cisne, Hotel Management
Muchísimas gracias por elegirnos y por puntuarnos.Esperamos volver a verla.Saludos cordiales
by A verified traveler
Ok as a stopover
Posted 3 Feb 2023 on HotelsOk as a stopover
Comment from Hotel Management
5 Feb 2023 by Front Desk, Hotel Management
Thank you for choosing us and for your review.We hope we'll see you again.Best regards
by A verified traveler
Posted 16 Dec 2020 on Hotels
Comment from Hotel Management
4 Jan 2021 by Violeta, Hotel Management
Thank you very much Gary, it was a pleasure to receive you in our hotel.
We hope to see you again sonn.
Best regards,
Violeta - Hotel El Cisne
by A verified traveler
Posted 29 Mar 2019
Liked, location, staff, & room
Didn’t like food, WiFi, & outside area.
by A verified traveler
Fine but not an experience to repeat
Posted 30 Jul 2018 on HotelsThe hotel was fine, nothing actively wrong with it but also nothing brilliant. It is all a bit tired and the communal areas were not that clean. The room itself was fine, clean, the bed was comfy and had everything I needed. Service was somewhat lacking. When I arrived to check in there was no one at the desk so I rang the bell. No one came out. I was waiting possibly nearly ten minutes for someone to appear. The interaction was minimal, I was just given my key and told it was upstairs and along. I was not given the wifi code or any indication or what other facilities there were (restaurant, bar, breakfast etc). I knew that the hotel was outside of Zaragoza but was surprised just how little else there was near it - there is only a petrol station and nothing else that I could find. It was a short drive to the outskirts of Zaragoza and very convenient for driving past as there was plenty of parking and right by the motorway. I probably wouldn't stay here again.
Comment from Hotel Management
3 Aug 2018 by Violeta, Hotel Management
Muchas gracias por su opinión y lamentamos no haber podido hacer mas placentera su estancia.
No obstante, esperamos volver a verla de nuevo.
by A verified traveler from Hengelo
Posted 23 Nov 2024
Rumoerig.
Comment from Hotel Management
23 Nov 2024 by Recepción, Hotel Management
Thank you for your review.
by A verified traveler
Posted 18 Aug 2024