Ratings based on 79 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2021
Internet was poor, TV wasn’t working, restaurant was understaffed and food was cold. Had to request help each time we needed something. Poll was cold and so was jacuzzi. They don’t want to invest in a heat pump for spa. They use solar tubes to heat water so always Luke warm. Beautiful location but needs some training for staff to ensure customers feel important.
by A verified traveler
Posted 14 Nov 2021 on Hotels
Excelente estadía. Recomendado
by A verified traveler from Chula Vista
Posted 29 Oct 2021
The property is breath taking just amazing
The staff is beyond frie.dly amd very Profesional
by A verified traveler
Posted 21 Oct 2021 on Hotels
by A verified traveler
Posted 22 Jun 2021
by A verified traveler
Defranca
Posted 9 Jun 2021 on HotelsIt’s a beautiful place with breathtaking views. Very relaxing and staff is great, especially Jesus from the restaurant.
by A verified traveler
Dreamy Relaxing Haciend
Posted 25 Apr 2021 on HotelsDreamy! The Hacienda is absolutely beautiful and very relaxing. The food is very good and the drinks are delicious! The view is unbeatable and get yourself a massage, they are amazing. Special shout out to Jesus, his service was top notch. Will definitely return and 100% recommend.
by A verified traveler
Posted 31 Dec 2020
Es un placer seguir disfrutando de las instalaciones idílicas del lugar
by A verified traveler
Posted 4 Sep 2020
One of the most amazing places in the world, the nature that surrounds this beautiful hacienda is breathtaking
Comment from Hotel Management
2 Nov 2020 by Defranca Alojamiento Boutique, Hotel Management
Thank you so much! We hope to see you soon.
by A verified traveler from Canada
Posted 21 Jan 2020
This is our second visit. The uniqueness of this property is unprecedented
