Ratings based on 209 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 Nov 2023
I already did ! Very clean, but very poor location.
5 out of 5
by A verified traveler

Posted 13 Nov 2021 on Hotels
Comment from Hotel Management
21 Nov 2021 by Richie, Hotel Management
Thank you for staying with us. Hope to see you again.
3 out of 5
by A verified traveler

Posted 24 Jul 2019
The staff was ok ..the food was ok at times it’s not.not much to say about this hotel ..but I will choose a different hotel next time.
Comment from Hotel Management
8 Aug 2019 by Richie , Hotel Management
Thank you. We still hope to see you again at Palazzo Pensionne.
5 out of 5
by A verified traveler

Posted 7 Jul 2019
Comment from Hotel Management
17 Jul 2019 by Richie, Hotel Management
Thank you for staying with Palazzo. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 27 Mar 2019
Comment from Hotel Management
3 Apr 2019 by Richie , Hotel Management
Hope you had a wonderful stay with us. See you again soon. Thank you.
4 out of 5
by A verified traveler

The little out of the way Hotel

Posted 24 Dec 2018 on Hotels
Staff was fantastic. Place needs maintenance
Comment from Hotel Management
25 Dec 2018 by Richie DM Atillo, Hotel Management
Thank you for your feedback. We note your reviews and We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 18 Dec 2018 on Hotels
Just a little far from the malls
Comment from Hotel Management
19 Dec 2018 by Richie DM Atillo, Hotel Management
Thank you for staying with us. It depends on what mall your are going, but Ayala Mall is the nearest around 1 kilometers away. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 24 Jul 2018 on Hotels
Comment from Hotel Management
6 Sep 2018 by Richie Atillo, Hotel Management
Thank you for staying with us, We hope to see you on your next travel.
5 out of 5
by A verified traveler

A Great Cebu Hotel

Posted 2 May 2018 on Hotels
This is my go-to hotel in Cebu every time I visit. It's clean, conveniently-located, and very low-priced for what you get. The breakfast is great too! The showers could use some renovations, but they're still better than most others you'd find in similarly priced hotels. Overall, I highly recommend this place!
5 out of 5
by A verified traveler

Value for money

Posted 20 Feb 2018 on Hotels
The room was clean and spacious. Service was great. Quite distant from shops so it pays to have a few snacks or drinks on hand. Lunch wasn't readily available as we were told it would take 45 mins....the only downside considering the place isn't close to restaurants.
Comment from Hotel Management
25 Feb 2018 by Richie DM Atillo, Hotel Management
Thank you for positive feedback, we hope to improve more on our service. Thank you again. Hope to see you next time.