Ratings based on 91 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Great place & location!
by A verified traveler
Posted 23 Sep 2024 on Hotels
The rooms and property are beautiful and every staff member was super friendly and attentive. The only downside is if you leave the property and take a walk on the beach you are hounded by people trying to sell you crap. One guy literally followed me for miles. I would go back in a heartbeat but wouldn’t leave the property.
by A verified traveler
Posted 12 Sep 2024 on Hotels
by A verified traveler from Cincinnati
Posted 5 Jul 2024
The property was EXACTLY as it appeared on the website. Beautiful grounds, including the spice garden. HUGE bungalows and being surrounded by beautiful foliage. Clean beach and easy access to the ocean. Great staff. Two blue monkeys resident in the trees. GIANT African snails all over. The food was so good. Menus changed often and I was there for one week. Accommodating staff make arrangements to see things away from the property such as tours of Jozani Forest, Stone Town and Prison Island to see the giant tortoises.
by A verified traveler
Overall a gem but not the paradise it could be.
Posted 11 Oct 2023 on HotelsTop quality result with understated but top quality accommodation, excellent food and outstanding customer service from all members of the team.
I could not rate it overall a top score because one element spoilt the total experience for us.
The beach is white sand, with clear waters, but certainly not relaxing much of the time. With good reason the beach is not private. Given that it is one of the best on the island, therefore there are a lot of passing visitors. The hotel does restrict them from coming in to the property. The issue is the conveyor belt of hawkers trying to sell. They stand looking at the guests on the sunbeams, and as soon as you go for a swim, pounce on you. Add to this, impromptu african dance routines (again looking for tips), and jet skis. A great beach for people watching, but not the best a lot of the time for total relaxation and to enjoy the beauty. Not, I would stress the hotels fault. We felt that the whole threat of over tourism is a big problem on the island and needs to be addressed urgently by the Government.
Comment from Hotel Management
11 Oct 2023 by Zuri, Hotel Management
Dear Guest,Thank you for taking the time to share your detailed feedback about your experience at our hotel. We truly appreciate your kind words about our accommodations, food, and the outstanding service provided by our team.Regarding the activities at the beach, we are actively engaged in conversations with local authorities to address this problem and find sustainable solutions. We appreciate your understanding that this situation is beyond our control, but we are committed to doing our part to improve the guest experience.Once again, thank you for your valuable feedback. We would be honored to welcome you back in the future.Kind regardsSusan OtienoGuest Services Manager
by A verified traveler
Posted 8 Oct 2023 on Hotels
by A verified traveler
Posted 26 Aug 2023
Beautiful property, delicious food, great service, and an absolutely perfect beach. It was an ideal place to relax for a few days after safari.
by A verified traveler
Posted 4 Jul 2023 on Hotels
by A verified traveler
Posted 3 Jun 2023 on Hotels
by A verified traveler
Posted 2 Jun 2023
