Ratings based on 52 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024 on Hotels
It was a shame about the hot water we only got this on the second last night and I would advise having a small fridge in the rooms .. other this we were very happy with the stay
Communications need to be better between reveption and reception area as we needed to head out very early a few days so we went over for breakfast but we're never told we need to request early breakfast etc, small teething problems
Comment from Hotel Management
19 Oct 2024 by The Zoi Boutique Hotel Team, Hotel Management
Dear guest,thank you for your kind words and suggestions.It was a pleasure hosting you, we hope we will have the chance to welcome you back in the future.Sunny greetings,The Zoi Team
by A verified traveler
Posted 9 Jun 2024
Zoi is a very special property that feels like a luxurious home away from home. While the property is gorgeous and wonderful, it is the people that make it exceptional. The genuine kindness and desire to make your stay absolutely wonderful are memories that will stay with me forever. I will truly miss the lovely people I met at Zoi. Nice, the receptionist, goes out of her way constantly to make sure you are totally happy with your stay at Zoi. I assumed she was the manager, that is how good she is! She was handling everything as if she were the manager, from scheduling to problem solving water pressure issues to making change to overseeing staff to well, I can't think of anything she wasn't up for handling! The lovely girls who take care of the rooms make up the bed everyday with the most lovely designs using flowers and towels! It's those little extra special touches! The restaurant has wonderful food and plenty of it! The menu changes daily, although they have some staples as well. Jean, the chef, is amazing. The wait staff are so attentive but not overbearing at all. You can linger as long as you like with that beautiful ocean view. I especially enjoyed talking to Neema, she was just the sweetest!
My only issue had nothing to do with the hotel, but the beach out front. It is not a great swimming beach because of the sea urchins (though you can wear shoes) and the tides are tricky. It's certainly beautiful though and makes for the most spectacular sunrises.
Comment from Hotel Management
10 Jun 2024 by The Zoi Boutique Hotel Team, Hotel Management
Dear Kristin,many thanks for your great review on your stay with us!Your kind words about our team are greatly appreciated and the biggest awards we can receive.We wish you all the best, hopefully we'll get the chance of welcoming you back in the near future.Sunny greetings,The Zoi Boutique Hotel Team
by A verified traveler
Posted 24 Jan 2024 on Hotels
Very attentive staff throughout the hotel grounds.
Comment from Hotel Management
24 Jan 2024 by The Zoi Boutique Hotel Team, Hotel Management
Dear Diane,it was such a pleasure hosting you!Thank you for your kind words, we hope to welcome you back again soon!Sunny greetings,The Zoi Boutique Hotel Team
by A verified traveler
Paradise on earth 🏝️
Posted 22 Jan 2024 on HotelsWe loved our stay. Paradise on earth! Great retreat on the beach full of palm trees with very cosy pool area overlooking the ocean. Food at the restaurant was fantastic and always fresh. The rooms were spacious with living in nature feeling. Guests were all very respectful of each other. Highly recommended for a relaxing vacation!
Comment from Hotel Management
23 Jan 2024 by The Zoi Boutique Hotel Team, Hotel Management
Dear Ioannis,heartfelt thanks for your glowing review! We're absolutely delighted to learn that you cherished your stay with us and it warms our hearts to know that you found our little haven to be a paradise on earth. The beach retreat, surrounded by palm trees, and the cozy pool area overlooking the ocean, indeed make for a tranquil setting.We're particularly thrilled that our culinary offerings left a lasting impression. Our chefs take great pride in curating a fantastic and always fresh menu. It's wonderful to hear that the cuisine added to the overall enjoyment of your stay.Your kind words inspire us, and we eagerly await the opportunity to host you again for another relaxing and culinary experience.Sunny greetings,The Zoi Boutique Hotel Team
by A verified traveler
Posted 7 Dec 2023
Comment from Hotel Management
19 Mar 2024 by The Zoi Boutique Hotel Team, Hotel Management
Thank you for this awesome rating Riley!It was a pleasure hosting you, hopefully we'll have the chance to welcome you back again!Sunny greetings from the whole Zoi crew!The Zoi Boutique Hotel Team
by A verified traveler from Montreal
Posted 6 Dec 2023
Great staff. Amazing location. Excellent food. On the ocean.
Comment from Hotel Management
6 Dec 2023 by The Zoi Boutique Hotel Team, Hotel Management
Dear Bruce,many thanks for this wonderful review on your stay with us!It was an absolute pleasure hosting you and we hope we'll have the change to welcome you back again in the future.Sunny greetings from all of us here at Zoi,The Zoi Boutique Hotel Team
by A verified traveler
Posted 24 Nov 2023
When we arrived at the hotel around 1 pm , there was nobody at the reception. We waited for a long time for checking in . They gave us a second floor room since I paid for the junior suit, so , I believe the standard room is on the ground floor . There is no a/c and there is no fridge in the room . The shower looks like a cave . Lack of a/c didn't bother us though , I think the trees provided shade and kept temps cooler . The gardens around the rooms are nice , full of trees and big leaf tropical plants . When we arrived , we were hungry and ate lunch at the hotel restaurant , it was nothing special . Beach is less crowded , but you get followed by the beach boys. We stayed two nights , We ate other lunches and dinners at retreat hotel next door , their food was tastier and their staff didn't stare like some of the zoi staff . We tried one local restaurant on the beach since they had good reviews , and we were disappointed . My wife had a massage in the spa and she said it was good. First night we were ok with no mosquitos, but second night we had a mosquito problem . Overall , it was ok , but maybe pricy for what they offer , I saw some other beach hotels while doing the beach walk , I would compare other hotels' prices before booking here.
Comment from Hotel Management
30 Nov 2023 by The Zoi Boutique Hotel Team, Hotel Management
Dear Guest,thank you for sharing your feedback.We wish you all the best and hope to welcome you back soonSunny greetingsThe Zoi Boutique Hotel Team
by A verified traveler
Posted 4 Nov 2023
Very nice quite hotel if you wish to have calm an intimate holidays. Staff is very helpful and attentive.
Comment from Hotel Management
4 Nov 2023 by The Zoi Boutique Hotel Team, Hotel Management
Dear Sergey,many thanks for sharing your lovely review of our hotel. We are happy to read that you had a peaceful and intimate holiday experience with us.Our staff takes great pride in providing attentive and helpful service to ensure our guests have a memorable stay. Your kind words serve as a motivating reminder that our efforts are appreciated.We look forward to welcoming you back in the future, and please do not hesitate to reach out if you have any further requests or if there's anything else we can do to enhance your next visit.Thank you once again for choosing our hotel and for taking the time to share your feedback.Sunny greetings,The Zoi Boutique Hotel Team
by A verified traveler
Posted 3 Oct 2023
We had an amazing stay, it's a beautiful boutique hotel. We loved the pool and the staff were super friendly.
The food was excellent but similar to western prices. The taxi service is much more expensive than other hotels so we just ended up booking our taxis through a different hotel. For example I got quoted 80USD for a return trip to Nungwi and we payed 40USD when booking through another hotel on the same beach.
Comment from Hotel Management
4 Oct 2023 by The Zoi Boutique Hotel Team, Hotel Management
Dear Gloria,thank you so much for choosing Zoi Boutique Hotel for your precious vacation.It is a great pleasure to read that you enjoyed your stay with us, we are happy we could offer you nice memories from our island.To the taxi prices you mention, it must have been a communication error, since all hotels in the area have the same rates, which are dictated by the local taxi agencies that we all cooperate with :)Wishing you all the best and hopefully we'll get to see you again in the futureSunny greetings,The Zoi Boutique Hotel Team
by A verified traveler
Posted 24 Sep 2023
I loved the place so much. It was a 10/10 and if I ever come back to Zanzibar, I am definitely coming back to Zoi boutique hotel again. Lovely place with lovely staff, they were all very nice to me and I highly recommend this hotel. Bahatt made the best cocktails lol and loved all the staff. Loving people
Hussein, Izaiah, Prisca and others, I don’t remember the other names. But best experience
Loved my room, it was so beautiful and comfortable
Comment from Hotel Management
24 Sep 2023 by The Zoi Boutique Hotel Team, Hotel Management
Dear Natasha,Thank you for your wonderful review and for choosing Zoi Boutique Hotel for your precious vacation!We are delighted to hear that you had a perfect experience during your stay with us. It's fantastic to know that you enjoyed our lovely place, friendly staff, and especially Bahatt's cocktails! We will make sure to pass on your compliments to him and the entire team.We would be absolutely thrilled to welcome you back whenever your travels bring you to Zanzibar again. If you have any special requests for your next visit, please feel free to let us know in advance, and we will do our best to make your return stay even more memorable.Sunny greetings,The Zoi Boutique Hotel Team
