Ratings based on 125 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Daniela was a fantastic and welcoming host. This historic, well appointed hotel will be a favorite memory and repeat visit. The food was delicious. The coffee and beds were some of the best I've had in Africa. Daniela and I had a great conversations and she arranged a prison island tour for us. It was my second trip to Stone Town and second tour. Last time it wasn't bad but this time it was a better experience. The pilot and your guide this time were far superior to the last prison island excursion.
Comment from Hotel Management
27 Oct 2024 by Daniela, Hotel Management
Thank you so much for taking the time to write these kind words! I’m truly happy I could help make your stay memorable, and I’m delighted you enjoyed the food, coffee, and improved Prison Island tour. It was truly a team effort, and we all look forward to welcoming you back to Stone Town!
by A verified traveler
Posted 8 Oct 2024
Very charming and atmospheric hotel in an old mansion in the center of Stone Town, 3-10 minutes’ walk to restaurants, Darajani Market, shops, Forodhani waterfront park and historic sites. Very clean with updated bathroom, including excellent shower, and internet and very good restaurant just for guests (nine rooms only). We stayed in Rosewood, a very small but attractive room on the 3rd floor (2nd floor for Europeans). Many stairs, no elevator. Daniela, the owner, and all of the staff are professional, attentive, helpful and friendly. We’d stay here again.
Comment from Hotel Management
8 Oct 2024 by Daniela, Hotel Management
Thank you so much for your lovely review! We're happy to hear that you enjoyed the charm and atmosphere of our historic hotel in the heart of Stone Town. It’s great to know that the location, amenities, Wi-Fi, and our guest-only restaurant added to your stay. We’re also glad you found the Rosewood room cozy, even with the stairs!We appreciate your kind words about the staff—they love making sure everyone has a great experience. We also hope you stay with us again.
by A verified traveler
Posted 3 Sep 2024
Great spot in the middle of town if your in stone town it’s a perfect central location
Comment from Hotel Management
9 Sep 2024 by Daniela, Hotel Management
Thank you for your feedback!.We're happy you enjoyed your stay!
by A verified traveler
Posted 29 Aug 2024
Very uniquely Zanzibar with an owner who goes out of the way to make you comfortable and happy. Great place to stay
Comment from Hotel Management
29 Aug 2024 by Daniela, Hotel Management
Thank you! It was such a pleasure talking with you: I know there are many other places to visit, but you're welcome any time in Stone Town.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Daniela, Hotel Management
Thank you for your review. We're happy you enjoyed your stay!
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Daniela, Hotel Management
Thank you! We're happy you enjoyed your stay and hope you come back to stay with us next time in Stone Town.
by A verified traveler
Posted 6 Aug 2024
The property lacks personality and an identity. Seems more like a hostel than a hotel. It’s a cool building but the decor and design is non-existent and there is little energy in the place. Location is good and the airport pick up for VIP was helpful.
Comment from Hotel Management
20 Aug 2024 by Daniela, Hotel Management
Thank you for sharing your feedback with us. We’re sorry to hear that the decor didn't meet your expectations. Our boutique hotel embraces the diverse and vibrant styles of Zanzibar, with each room offering a unique atmosphere. We have a variety of themes, including red, blue, turquoise, yellow, and green, each designed to reflect different aspects of Zanzibari culture.We appreciate your comments and hope you'll consider staying with us again to experience another side of our property that might be more to your taste.
by A verified traveler
Posted 31 Jul 2024
Friendly and helpful staffs.
Comment from Hotel Management
1 Aug 2024 by Daniela, Hotel Management
Thank you.
by A verified traveler
Posted 27 Jul 2024
This place is authentically decorated and very charming. The room and veranda are quite spacious and very well appointed with warm personalized details like elegantly hand written tags on the hair and body care bottles. The bed is very comfortable. Daniella is incredibly helpful. I was nervous about getting lost on my way to a dinner reservation even though it was very close. The center of town can be a bit of a maze to navigate, so she had one of her staff escort me the entire way there. She also informed me that the restaurant staff would accompany me back. After dinner, I was escorted comfortably back. The breakfast is so pleasant with a varied selection of buffet items as well as prepare to order items. Oh, and they have a really nice coffee machine that can make lattes, espresso, regular coffee, etc. it was some of the best coffee I enjoyed on the trip. I am a solo traveler in my early 60’s so I regularly interact with staff to enjoy conversations. Daniela is quite engaging, a real joy to speak with. She’s never too busy to provide a suggestion or partake in a conversation. The restaurant and bar staff were just as delightful and I even shared drink recipes with one.
An incredibly great stay! I would stay here again!
Comment from Hotel Management
28 Jul 2024 by d, Hotel Management
Thank you so much, Kimberly. As a solo traveller myself, I know how important it is to have support and a chat, We're never too busy for that! I will share your comments with them, as they will be happy to hear about your experience. I hope you come back soon.
by A verified traveler from Southfield
Posted 23 Jul 2024
Too old and run down. Stairs were unsafe and not level.
Bed was too high. Bathroom was tiny and old. Tv didn’t work well. I didn’t like the mosquito netting around the bed.
Comment from Hotel Management
24 Jul 2024 by Daniela, Hotel Management
Thank you for your feedback. We're sorry you didn't enjoy your stay. The room you chose has a traditional Zanzibari bed, which is a bit higher due to its unique design and craftsmanship, but we understand that might not be everyone's preference.We'll look into the other issues you mentioned to make sure our facilities are safe and comfortable. Your feedback helps us improve.
