Ratings based on 115 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
I really love this resort and I highly recommend it for anyone in USA hoping to vacation in Zanzibar Tanzania. I am from Houston, Texas and I have made VOI my vacation spot in Tanzania. This is my second time taking my fiance to this resort and I just love the hospitality you get once you step a foot into this resort. The manager was very awesome and the staffs are probably the best people you can ever meet in the world especial Massai Name Daniel whom I call my friend and Malik at the front desk whom I also consider as friend after meeting them twice in two years.. The entire staff are just wonderful. Food and drinks are great and the environment is very clean. The bar tenders are the best, The entertainment group were wonderful. You can not beat this all inclusive resort cos is a place you want to go back after visiting once. I just wanna say thanks to the Entire staffs and management for always making us feel special whenever we visit VOI. And I will forever cherish the treatment we get whenever we visit VOI. Thanks and God Bless each and everyone of you for all you do for all the visitors..My only regret is I did not get the chance to tip all the wonderful Chelfs in the cafeteria for all the good food the prepared for us. God Bless!
by A verified traveler
Posted 30 Sep 2024
this is a nice property with good staff but if you are not italian,,,this is not the place to visit,,they cater to the itailian people exclusively,,,very bad buisness practice
Comment from Hotel Management
10 Oct 2024 by VOI Kiwengwa Resort, Hotel Management
Dear Robert, Thank you for your kind words about our property and staff. We are sorry to hear that you did not feel fully included during your stay. At our resort, we host guests from many different nationalities, including Italians, Polish, South Africans, Spanish and many others, and we strive to create a welcoming environment for everyone. While we do have a significant number of Italian guests, we aim to offer activities and services that cater to all our guests, regardless of nationality. Our team is continuously working to enhance the inclusivity of our programs and ensure that every guest can enjoy their experience at our resort. We regret that you did not feel fully integrated during your stay, and we greatly value your feedback as we continue to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Kind regards,
by A verified traveler from Houston
Posted 22 Oct 2023
I am from Houston,Texas and This was my first time vacationing in Zanzibar. I will say I got the best hospitality at VOI Kiwengwa than any other places I have been to outside America. The resort was awesome, the management was very helpful and listen to your concerns, OMG the staff are the best. The food and drinks was great. I highly recommend this resort to anyone that need a great vacation spot in Zanzibar Tanzania. I am surely taking my wife back to this resort every year. Is now my number one vacation spot in Africa. Thank you VOI Kiwengwa for the great hospitality especially Daniel and all the guys at the bar. You guys made my vacation the best
Comment from Hotel Management
25 Oct 2023 by Voi Kiwengwa Resort, Hotel Management
Dear Gerald, thank you for your feedback,we are delighted to read your comments, all our staff has been informed about it and they thank you very much! our heart filled with joy in knowing that you'll be back again, let us know exactly when cos we want to give you a special tratment!thank you againHAKUNA MATATA!
by A verified traveler
Posted 18 Oct 2023
Lovely stay, friendly staff, great beach,
Limited options for vegetarian dining, and limited shaded areas around the pool.
Comment from Hotel Management
5 Nov 2023 by The Voi Kiwengwa Management, Hotel Management
Dear Shriya,we thank you very much for your feedback.all our dept. already informed about it, we'll try to improve our service in the last hope to see you again in the future!Best regards
by A verified traveler
Posted 28 Sep 2023
Wonderful resort to stay to. Very friendly staff, beautiful beach. I had amazing holiday.
Comment from Hotel Management
25 Oct 2023 by Voi Kiwengwa Resort, Hotel Management
Dra Sylwia,we thank you for your feedback,we are so happy to hear you enjoied your stay here with us, your words are much appreciated and already forwarted to the others departments.we hope to see you again in the futureHAKUNA MATATA
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
23 Sep 2023 by The Voi Kiwengwa Management, Hotel Management
Dear Agnieska, we thank you very much for your feedback,if you have any suggestion do no hesitate to contact us.we would like to see again here!
by A verified traveler
Posted 9 Aug 2023
Comment from Hotel Management
7 Sep 2023 by Filippo, Hotel Management
Dear Christopher, thank you for your feedback.Best regards
by A verified traveler
Posted 28 Jul 2023
Comment from Hotel Management
29 Jul 2023 by Filippo, Hotel Management
Dear Darren, thank you very much for 5/5.....highly appreciatedWe are going to share this amazing score with all our dept.We hope to see you again!
by A verified traveler from plano
Posted 24 Mar 2023
I had a wonderful stay and felt very safe, welcomed and taken care of by staff and management. The property is beautiful with authentic Tanzania architecture, intricate craftsmanship details and exotic decor while providing all the modern amenities and fun of a great all-inclusive resort / Italian Club. Plenty of bottled drinking water, nice bar drinks and wonderful food at the main restaurant. The property is gorgeous with meticulously maintained tropical gardens leading to the wonderful huge pool and exotic beach with plenty of comfortable loungers. The rooms are beautifully decorated and reflect authentic interior while having everything one needs for rest and relaxation. Special thanks to Philippo in management for accommodating my late arrival and to Omar for the great sign off. Wonderful live music by very talented Alessio performing Italian and English hits nightly. The entertainment team was so hard working around the clock and very attentive. Great shows! Nice group of guests at the resorts from different countries, great vibes and so much fun! Hope to be back! Thank you all!
by A verified traveler
Posted 5 Aug 2022
It was on the beach. Lots of sun loungers and staff to help move them when required.
Mostly geared up for Italian visitors as it is an Italian hotel.
Would be nice to have had access to local tv programmes to give authentic feeling.
Comment from Hotel Management
6 Aug 2022 by Filippo Martini, Hotel Management
Dear Julie,
thank you for your feedback and your advises.
We already inform all our department.
Thank you
