Ratings based on 100 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
We really enjoyed our stay at the Sands Resort. Each suite is actually a separate bungalow with large, comfortable rooms and wonderful AC. There is an onsite restaurant that serves all day as well as a beach bar that serves snacks/meals during the daytime. It was very relaxing to be able to have all of our meals on the property. The staff were all very friendly and professional. Everything about the staff and property was wonderful.
The hotel also offers excursions. The nice thing is that they are private which entailed having a driver and tours that were just for our party. However, I would not recommend doing the "swim with dolphins" excursion because there are too many other boats doing the same thing, and we didn't feel safe going in the water with so many boats moving around quickly to try to bring their passengers close to the dolphins. So, we stayed in the boat. Also, there were no life jackets available, and it was unclear how we would get in/out of the boat without a ladder or rope; the snorkel and other equipment was old, and we didn't get a chance to try the snorkel/mask before going on the water. We also did the Jozani Forest/Butterfly excursion, which was interesting to do to see the monkeys, mangroves, and butterflies, but the price the hotel charged seemed disproportionately higher than the experience merited; please note that I say this without knowing how much the hotel paid the driver to stay with us for several hours and for the forest guide.
Comment from Hotel Management
21 Oct 2024 by Shadya Ahmed, Hotel Management
Dear Jenny,Good day and I trust you are doing well.Thank you for taking the time to write us such a candid response, we appreciate that you liked it here and that your stay was amazing. We will work on the pointed issues to ensure other customers or even you on the next visit a perfect experience on the island.Best and Kind Response.Shadya AhmedFront Office and Reservation Manager
by A verified traveler from Ridgewood
Posted 30 Sep 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious dinner every night.
Comment from Hotel Management
21 Oct 2024 by Shadya Ahmed, Hotel Management
Dear Artur,Good day, and I trust you are well,Apologies for the delayed acknowledgement, we appreciate your great feedback on our service, this means a lot to us. I have shared the feedback with the rest of the team for good workAgain thank you.Best and kind Wishes,Shadya AhmedFront Office and Reservation Manager
by A verified traveler
Relaxing on the beach
Posted 21 Aug 2024 on HotelsQuite good stay
Excellent food and location on the ocean side
Optimum service and very kind personnel
by A verified traveler
Posted 20 Aug 2024
Very nice, quiet place with a lovely beach and excellent staff. Very good food, too.
by A verified traveler
Posted 20 Aug 2024 on Hotels
by A verified traveler from Lancy
Posted 19 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Absolutely stunning. Service beyond amazing. Quiet with gorgeous gardens and beach. Easy access for SCuBA diving. Incredibly friendly staff and felt completely safe with masai warriors guarding the hotel. Food was phenomenal
Would absolutely go back.
Comment from Hotel Management
28 Jun 2024 by Yasinta Marco., Hotel Management
Dear Kara,Thank you so much for such a wonderful feedback. We are thrilled to know that you enjoyed your vacation at The Sands Beach Resort . We look forward to welcoming you back on your next vacation.Asante sana !!Kind regards,Front Office Manager.
by A verified traveler from aaaaa
Posted 5 May 2024
Comment from Hotel Management
5 Jun 2024 by Yasinta Marco., Hotel Management
Dear Ahmed, Thank you for your positive feedback.We can't wait to host you soon.Best regards,
by A verified traveler
Posted 19 Apr 2024
The service was excellent. Everyone was very friendly and courteous. We really enjoyed our stay here
Comment from Hotel Management
25 Apr 2024 by Shadya Ahmed Frot Office and Reservation Manager, Hotel Management
Dear Shari,I trust you are well,Thank you so much for your compliment on our services, the same has been shared with the team for the good work done.I'm looking forward to welcoming you again.Best and Kind Wishes,
by A verified traveler
Posted 2 Apr 2024
Location was tranquil and just what we were looking for at the start of our Zanzibar holiday. All the staff were amazingly welcoming and friendly. The team led by Ally are a credit to the hotel. The dining experience was quite special and we very much enjoyed the fresh barbecued fish at night, especially the huge tuna that a slice and thickness of your liking was cooked there and then and served to your table….in fact the staff even do your toast for you in the morning ! Overall hotel was perfect for our family of 4 including teenagers - if staying I would recommend a rental car to explore the local area, good deals can be found on arrival at the airport, we paid $30 USD a day and rental car company collected from hotel anywhere on the island for $20 USD.
Comment from Hotel Management
25 Apr 2024 by Shadya Ahmed, Hotel Management
Dear Mark, I hope this message finds you well. Thank you for taking the time to provide us with your valuable feedback. I appreciate the compliments you shared and will make sure to pass them on to the rest of the team. We are glad to hear that you enjoyed your experience with us. We look forward to welcoming you back on your next visit to the island. Best and kind Regards,
