Ratings based on 12 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
Fabulous location - on the beach and close to the wonderful village. Staff attentive and friendly - food excellent. Great vibe, really cool decor.
by A verified traveler
Posted 17 Dec 2023
Het staat op een mooie plek, de pool is fijn met altijd voldoende strandbedjes en het personeel in de bar erg lief en aardig, het ontbijt is erg goed.
So far so good…
Maar de kamers: de verwachtingen waren hoog gespannen vanwege de prijs, foto’s, het zwembad en reviews uit het verleden. In eerste instantie werden wij geplaatst in een van de twee kamers met ‘garden view’ (wat alleen maar een groenstrook voor de achterpoort bleek te zijn), wat ons al verbaasde aangezien wij in de veronderstelling verkeerden dat alle kamers rondom het zwembad lagen.
Na 2 nachten gardenside konden we naar een kamer aan de pool. Daar bleek echter de airco kapot, het douchewater niet meer weg te lopen en een lamp te knipperen. Uiteindelijk laat op de avond dus toch maar weer terug naar onze oude kamer. Volgende ochtend alsnog naar een andere kamer aan de poolside. Hier bleek het matras zo oud en versleten dat het tijk was gescheurd, ingezakt met twee enorme kuilen, verre van relaxt. In plaats van een deur voor de badkamer/wc hangt er een krap gordijntje (privacy nul), vloeren zijn gescheurd, oude lekkages rondom wc hebben hun sporen achter gelaten, en het houten vlonder voor de douche is zwart uitgeslagen.
Het interieur is gemaakt met veel stijgerhout: kan heel leuk en hip zijn, maar is op een gegeven moment aan vervanging toe. 7 jaar geleden (toen was het gebouwd) zal t waarschijnlijk fantastisch zijn geweest, maar er is al jaren niets meer aan gedaan. Daardoor loopt het hard achteruit.
Comment from Hotel Management
30 Jan 2024 by Guest Relations, Hotel Management
Dear Jan,Thank you for sharing your detailed feedback with us. We're glad to hear that you enjoyed our nice location, the pool, the attentive staff in the bar, and the delicious breakfast.However, we deeply apologize for the challenges you encountered during your stay. It is disheartening to learn that the initial room placement and subsequent room changes did not meet your expectations. We sincerely regret the issues you faced with the air conditioning, shower, and lighting in the second room, and we understand the impact this had on your overall experience.Your observations regarding the condition of the rooms are crucial for us, and we assure you that we will investigate and address these concerns promptly. We appreciate your honesty and are committed to making the necessary improvements to enhance the quality of our accommodations.We would like to extend our sincere apologies for any inconvenience caused and hope to have the opportunity to welcome you back, providing you with a more comfortable and enjoyable stay.Best regards,
by A verified traveler
Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
30 Jan 2024 by Guest Relations, Hotel Management
Thank you for taking the time to review your stay . We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.
by A verified traveler
Posted 13 Oct 2022
by A verified traveler
Posted 8 Oct 2022
Lovely place to relax after climbing Kilimanjaro for eight days. Exactly what we needed. No shoes for eight days. Staff attentive and friendly. Very relaxed.only change would be a little more choice of food. Although what we had was good.
Comment from Hotel Management
10 Oct 2022 by Guest relation, Hotel Management
Hi Johanna,Thank you very much for choosing our hotel as your holiday destination and for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us. It will be a pleasure to welcome you back.Thank you and best regards,
by A verified traveler
Posted 3 Jul 2022
quite, great food options, clean and safe. would go back
by A verified traveler
Posted 19 Oct 2020
The pool, the ocean and the food.
Everyone is so welcoming
Comment from Hotel Management
26 Oct 2020 by Guest Relations, Hotel Management
Thank you very much for writing a review. We are happy that you had a wonderful time at our resort :) We hope to host you again in the future!
by A verified traveler
Posted 18 Mar 2024 on Hotels
by A verified traveler
Hakuna Matata
Posted 14 Sep 2023 on HotelsThe hotel was a truly wonderful experience. The staff the location everything was just perfect. Hakuna Matata
Rachel and Jonathan
Comment from Hotel Management
16 Oct 2023 by Guest Relation , Hotel Management
Hello Jonathan, Thank you for a good review and we are happy that you enjoyed your stay with us.We are looking forward to hosting you next time.Hakuna Matata.
by A verified traveler
Posted 16 Mar 2023 on Hotels
Comment from Hotel Management
30 Mar 2023 by Guest relation, Hotel Management
Thank you so much for your amazing review. We are happy to hear that you enjoyed your stay with us, and it would be pleasured to welcoming you back
