Ratings based on 9 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
2.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not for everyone.
Posted 2 Jul 2023 on HotelsTypical party spot with no attention to details. Staff friendly but poorly trained. Windy all the time ( that’s the beauty of this spot ) lots of insects everywhere! ( I understand the location and all but we spent some time in different hotels and they managed it much better !!! ) Good breakfast.
Comment from Hotel Management
6 Aug 2023 by Tiki Beach Team, Hotel Management
Dear Pawel,thank you for the time you took to share your feedback. Currently there was a change of management and this could have an negative impact on the staff members. Due to the pointing out we will focus on our staff profesionalism.As mentioned on our sites there is once a week party, however only 1 night in a week.
by A verified traveler from Esbjerg Denmark
Posted 17 Dec 2019
Det var et skønt hotel lige ned til vandet og personalet var nogle skønne mennesker ❤️❤️
Comment from Hotel Management
17 Dec 2019 by Adolphina, Hotel Management
THANK YOU FOR THE LOVELY REVIEW LOOKING FORWARD TO HOST YOU AGAIN.
WELCOME AGAIN
by A verified traveler
Relax and enjoy
Posted 28 Nov 2019 on HotelsWell located, with a nice view of the sea. A bungalow with A/C and a private WC is recommended. Good people but lazy staff "Hakuna Matata" aka relax and wait, wait and wait... If you try to change anything in your food, don't expect to be acknowledged. Awesome fruit and juices. For sure anyone who comes will enjoy but don't forget "Hakuna Matata"
Comment from Hotel Management
28 Nov 2019 by Adolphina, Hotel Management
Thank you for your review,
we will improve on our performance and services as advice.
We had great time hosting you in our hotel looking forward to host you again.
Karibu sana
by A verified traveler
Posted 4 Nov 2024
Hôtel sympa mais isolé , Paje a 15 minutes en voiture . Très calme et reposant
Pas beaucoup de soirée
Personnel très gentil mais très lent il faut vraiment pas être pressé surtout pour manger .
Notre serveuse Liliane est la seule à avoir été au top. Le manager est sympa.
Concernant les chambres , nous avions réservé une chambre pour 4 et avons eu deux chambre de 2 , ce qui est mieux . Cependant, les chambres devraient être vraiment rénovées surtout les salles de bain : placard cassés , pas assez de rangement , 5 carrelage différents dans la douche .
Au niveau de l’eau de la douche , pas assez de pression et une mauvaise odeur qui vient de l’eau elle même et pas des canalisations.
by A verified traveler
Posted 6 Feb 2024 on Hotels
Måtte vente nesten 3 timer på å få rommet siden bestillingen ikke hadde blitt registrert på hotellet. Fikk da heller ikke den romtypen som vi hadde bestilt.
Vi prøvde oss på all inclusive, da inntrykket vi fikk av personalet var at den var bra. For en vegetarianer og en med glutenintoleranse, så var dette et dårlig valg, da det eneste den med glutenintoleranse kunne spise var ris. Maten er verken merket med hva det er eller allergener, og servitører vet ikke selv hva det inneholder.
Maten når vi bestilte fra restauranten/baren var god, men tok gjerne 1,5 time å få selv om det bare var en vanlig burger.
Visse ansatte var svært innpåslitne og skulle absolutt alltid ta på oss (ta oss i hånda, på skuldra, armen osv), og når vi sa ifra at vi ikke ville at den skulle gjøre det, ble personen bitter.
Vi hadde også mye problemer med låsen på døren til rommet, hvor en dag nøkkelen var blitt mistet av housekeeping. Nøkkelen vi fikk levert tilbake passet ikke døren, så en nøkkel til rommet var på avveie som gjorde at vi måtye passe ekstra på tingene våre.
For å få rommet vasket, måtte man levere inn nøkkelen sin, og da alt tar ekstremt lang tid, fikk vi ikke tilgang på rommet før sent på ettermiddagen igjen.
Fint med basseng, da havet er veldig lavt om dagen.
Kommer ikke til å reise tilbake hit.
by A verified traveler
Posted 18 Apr 2022
Comment from Hotel Management
18 Apr 2022 by Palm Tree, Hotel Management
Thank you Jutta, you are welcome to our resort again!
by A verified traveler
Posted 27 Mar 2022
Das Resort und der Tiki Beach Club haben uns sehr gut gefallen.Vielen Dank an Alina und ihr Team für den schönen Aufenthalt!Die Live Musik mit den DJs war ein besonders Erlebnis.
Comment from Hotel Management
28 Mar 2022 by Ali, Hotel Management
Hi Christof, it was our pleasure to have you! You and your partner are welcome anytime, we will always have your favourite table ready for you!
Alles gute von uns und komm wieder!
Palm Tree Resort Bwejuu
by A verified traveler
Posted 20 Mar 2022
I can highly recommend staying here and enjoyed every day, that I spent there.
The resort is beautifully located (right on a postcard-perfect beach), well maintained and run by wonderful people.
If you are searching for a relaxed and beautifully located place to spend your holidays, you can stop your search right here. :) Just book!
Due to it's own kite school, Palm Tree Resort is also a good pick, if you are a kite surfer or if you are (like me) just trying to find your way into the sport. The team at the kite school was just as nice as the team in the hotel.
I can also recommend to book here, if you are working remotely, The WiFi is particularly fast and stable compared to any other place, that I tried on Zanzibar.
Writing this review I also searched for negative points, but honestly couldn't find any. It's just perfect value for money and also my new go-to-place on the island. I am already looking forward to come back!
Comment from Hotel Management
20 Mar 2022 by Ali, Hotel Management
Dear Thilo, reading your review remind us how we love having such kind guests like you! We wish you safe travels and we hope to see you again very soon!
All best from the team
Palm Tree Resort Bwejuu
by A verified traveler
Posted 22 Nov 2019
Comment from Hotel Management
27 Nov 2019 by Adolphina, Hotel Management
thank you so much for your review looking forward to host you again.
