Ratings based on 559 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Nungwi Beach Resort by Turaco Team, Hotel Management
Dear Muhammed,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 27 Sep 2024
Ok let’s start with the positive points.
1. The staff are absolutely lovely.
2. The gardens are extremely well looked after
3. The coffee Shop on site is great.
4. The beds are comfortable as they have a great mattress topper on.
5. The bathroom is adequate even if a little dated and tired.
Not so positive
2. The hotel and accommodation is dated tired and in need of repair. The thatched roofs are falling down, and completely dilapidated.
3. The rooms are ok and fairly spacious however the room is in need of a renovation/refurbishment.
4. The windows. On the whole site are dirty including the bedroom patio windows.
5. The stairwells and communal areas leading to bedrooms are dirty.
6. Food is good, (we only booked B&B ) the buffet style restaurant is good and good choice something for everyone.
7. We ate both nights at the fisherman’s Restaurant attached to the hotel. 1st night we had lobster and we were originally sat outside but when the food came we were attacked by 1000 flys so we had the retreat inside. The lobster was good even if a little overcooked.
8. 2nd night we ate there it took over an hour for our food to arrive, and we and another couple were the only people in there.
9. The beach - if you’re going for the beach you will be disappointed as it’s full of rubbish and seaweed. Also the jet ski people drive like idiots, it’s an accident waiting to happen. Also full of beach boys so you get hassle hassle hassle.
10. We walked into the village, and
Comment from Hotel Management
29 Sep 2024 by Nungwi Beach Resort by Turaco Team, Hotel Management
Dear Alison, Thank you or taking time to review your recent experience with us, we are glad you enjoyed some aspects of your stay and apologies for those you found less attractive for a 4 star resort and not 5 as you thought. All your points will be carefully addressed with our team for improvement as we are in the process of improving different areas of the resort. The beach is a public property and resort can not control what happens on it however we do have private beach for our guests privacy. Seaweed is natural and seasonal phenomenon, visible only at low tides and debris are daily cleaned by our team. Best Regards,
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Nungwi Beach Resort by Turaco Team, Hotel Management
Dear Kelly,Thank you for taking time to review your recent experience at Nungwi Beach Resort by Turaco, Zanzibar. We are delighted that you enjoyed your overall experience with us and felt well looked after, we have shared your comments with our team and look forward to having you with us again in the near future.Kind Regards,
by A verified traveler from Dublin
Posted 12 Aug 2024
We had a great stay here. The only thing is the in room phone wasn’t working and water was leaking from the AC as well as bidet.
Comment from Hotel Management
14 Aug 2024 by Mary, Hotel Management
Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience and service to your liking. We are reviewing your comments with our team as we continually work to improve our guest experience. With the help of our guests, we can improve our future services and facilities. We hope to welcome you again soon to our hotel!Sincerely,
by A verified traveler
Posted 6 Aug 2024
The food was uninspiring. The television in the room very fuzzy and almost useless. We asked for a fix but none was available. Toilet was not screwed into the floor (Room 128) and was dangerous. We asked for a fix - some guy came by to look but did nothing.
We had all inclusive but many things were not under that plan. Never had an all inclusive where certain items , latte for instance was not included(Except for breakfast)
When we arrive at our room the lock did not work and we had to wait an hour while workmen disassembled the door . That was fine and to the hotels credit they offered to pay for our taxi to the airport ($60) for the inconvenience.
The staff was great but the restaurant in Particular needs a lot of work . I’m have owned 30 full service hotels.
Marriott(Owns the hotel) knows how to do it better.
Comment from Hotel Management
9 Aug 2024 by Nungwi Beach Resort by Turaco Team., Hotel Management
Dear Brad, Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short of meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.Sincerely,
by A verified traveler
Posted 24 Jul 2024
Nungwi Beach Resort was beautiful, clean and safe. The staff are friendly and helpful.
Comment from Hotel Management
25 Jul 2024 by Mary , Hotel Management
Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience and service to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Mary, Hotel Management
Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience and service to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Mary Deputy General ManagerNungwi Beach Resort by Turaco, Zanzibar
by A verified traveler
Posted 15 Jul 2024
surrounded bu hustler on the beach
Comment from Hotel Management
18 Jul 2024 by Mary, Hotel Management
Dear Ibrahim, Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced, we would like to apologize on behalf of my entire team.Sincerely,Mary Deputy General ManagerNungwi Beach Resort by Turaco, Zanzibar
by A verified traveler
FANTASTIC
Posted 27 Jun 2024 on HotelsFantastic HOTEL. Great room fantastic public areas and more than anything lovely staff. I would highly recommend this hotel.
Comment from Hotel Management
2 Jul 2024 by Mary, Hotel Management
Dear Gary, On behalf of the entire hotel team, we want to thank you for sharing your overall experience during your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most—you!Your feedback has been shared with the team members as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.Sincerely,Nungwi Beach Resort by Turaco Team
by A verified traveler
FANTASTIC
Posted 24 Jun 2024 on HotelsFabulous HOTEL, can’t fault it. But the best thing was the staff absolutely lovely people every single one of them.
Comment from Hotel Management
25 Jun 2024 by Nungwi Beach Resort by Turaco Team, Hotel Management
Dear valued guest,Thank you for taking time to review your recent experience at Nungwi Beach Resort by Turaco, Zanzibar. We are delighted that you enjoyed your overall experience with us and felt well looked after, we have shared your comments with our team and look forward to having you with us again in the near future.Kind Regards,
