Ratings based on 236 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
The resort is very beautiful and staff are really friendly .
Favourite chill area was the Gabi beach where we had a good view of the blue waters of the indian ocean ,good music and food.
Comment from Hotel Management
29 Dec 2024 by Ana M. Walls Gómez Guest Experience Manager, Hotel Management
Dear Omar,Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the beauty of our resort and had a great time at Gabi Beach. We also appreciate your kind words about our friendly staff – we’ll be sure to pass along your compliments. We hope to welcome you back soon for another unforgettable experience!
by A verified traveler
Posted 2 Nov 2024
Everything about this hotel was so great !!!!
Comment from Hotel Management
16 Nov 2024 by Ana M. Walls Gómez Guest Experience Manager, Hotel Management
Dear Judeline,Thank you very much for your feedback! We are really happy that you enjoyed your stay with us.We hope we can welcome you again very soon!
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear Tully,Thank you very much for your amazing score!Best regards,
by A verified traveler
Posted 10 Jul 2024 on Orbitz
Perfect stay
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear Mr. Otis,Thank you very much for your kind words.We hope we can welcome you again in the near future,All the best,
by A verified traveler
Posted 6 Jul 2024
Awesome!!!!
Comment from Hotel Management
11 Jul 2024 by Daniel Florido, Hotel Management
Dear Natalie,We are delighted to see that you had a wonderful time during your stay.We truly appreciate your rating on Expedia.Karibu Tena!Kind regards,Daniel Florido CabreraGuest Experience Manager
by A verified traveler
Posted 20 Jun 2024
Staff is beyond terrible and untrained. Needs massive improvements across the board or not worth the cheapest or most expensive room.
Comment from Hotel Management
11 Jul 2024 by Daniel Florido, Hotel Management
Dear Tumaini,We truly regret to hear that your experience with us did not meet your expectations on this occasion.In order to improve and guarantee your feedback contributes positively to our growth it would be very useful to have some insides from your end. Please feel free to share them directly with me.Kind regards,Daniel Florido CabreraGuest Experience Manager
by A verified traveler
Posted 17 Jun 2024
.
Comment from Hotel Management
11 Jul 2024 by Daniel Florido, Hotel Management
Dear Huw,Thank you for rating us on Expedia.Asante sana.Kind regards,Daniel Florido CabreraGuest Experience Manager
by A verified traveler
Posted 27 May 2024
Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.
Comment from Hotel Management
11 Jul 2024 by Daniel Florido, Hotel Management
Dear Jeanne,Thank you very much for rating us on Expedia.Asante sana!Kind regards,Daniel Florido CabreraGuest Experience Manager
by A verified traveler
Posted 3 Mar 2024
.
Comment from Hotel Management
8 Mar 2024 by Daniel Florido, Hotel Management
Dear Konstantin,Thank you for rating us on Expedia.Ahsante Sana!Kind regards,Daniel Florido CabreraGuest Experience Manager
by A verified traveler
Posted 23 Feb 2024
some of the staff service is a bit slow, need to be improved
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear Jianhong,Thank you very much for your kind feedback. We have already passed the information to the departments involved.We hope we can welcome you again in the near future,Best regards,
