Ratings based on 142 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
This is a fantastic property set in the ruins of an old school. Rooms clean and comfortable. Wonderful outdoor dining area with delicious food and a small private beach. So relaxing and close to airport and Stonetown. A highlight of our stay in Zanzibar.
by A verified traveler
Posted 18 Oct 2024
Property was good and good location on beach and near the airport. Only issue was I was given the lobby WI-FI password which only worked in the lobby area. I later found out there is another WI-FI that works in my room and common areas. Also the restaurant was very lacking of many of the items I tried to order. Perhaps it was just a bad time and they had not gotten supplies in.
by A verified traveler from covington
Posted 10 Oct 2024
Excellent manger and staff
by A verified traveler from covington
Posted 14 Sep 2024
Excellent management and staff the new manager is fantastic
by A verified traveler
Posted 7 Sep 2024
The name is program: ruins and garden. When you enter the first thing you see is the ruin ( literally speaking) the staff is very friendly, The entrance is very muddy and even with the taxi hard to access. We were led to the new part of the hotel. Theroom had hardly any furniture, the cupboard and drawers very damp and almost falling apart. The rooms smmelled fungy. We booked a room for one grown up and two teenagers and there was only one double bed, no safe in the room. Since we only stayed one night we didn’t ask for neither. The garden has jungle flair. The sand beach and the ocean were beautiful. The restaurant was located a pit higher up like a big tree house and from there you can have an amazing view over the ocean - which really made up for the room. Food and drinks were also good.
by A verified traveler
Posted 11 Aug 2024
Historic setting of a beach-side property located away from the city centre.
The extremely personable and enthusiastic new Manager has an attitude, qualities and resume that deserve to make this hotel a major success.
by A verified traveler
Posted 18 Jul 2024 on Wotif
by A verified traveler from Menifee
Posted 3 Jul 2024
This facility is completely inaccessible to persons with walking disabilities.
Comment from Hotel Management
7 Jul 2024 by Mbweni Team , Hotel Management
Dear Guest,Thank you for your feedback regarding accessibility at our facility. We sincerely apologize for any inconvenience this may have caused.At present, the best we could offer is to provide a wheelchair for guests with walking disabilities. We understand the importance of accessibility and are actively working on measurements and plans to enhance our facilities to better accommodate all our guests.Your understanding and patience are greatly appreciated as we strive to improve our services.Best regards,
by A verified traveler
Posted 11 Mar 2024
Staff is not properly trained to serve international customers. All the rest is fine, but quality of service could improve a lot in terms of food and drinks. I also think stuff should manage a good level of English, which was lacking.
by A verified traveler
Good choice close to airport
Posted 4 Mar 2024 on HotelsThe staff were friendly and very helpful. The rooms were beautiful and comfortable with interesting wood furniture. Overall, nice, clean and enjoyable. Massage was great. More sophisticated and relaxed than Stone Town and close to the airport. The restaurant is good but prepare for taking it pole, pole.
Comment from Hotel Management
7 Jul 2024 by Mbweni team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and helpful. It means a lot to us that you enjoyed our beautiful and comfortable rooms, especially the interesting wood furniture.
